IT Systems Manager

About Us:

At Parafin, we’re on a mission to grow small businesses.

Small businesses are the backbone of our economy, but traditional banks often don’t have their backs. We build tech that makes it simple for small businesses to access the financial tools they need through the platforms they already sell on. 

We partner with companies like DoorDash, Amazon, Worldpay, and Mindbody to offer fast and flexible funding, spend management, and savings tools  to their small business users via a simple integration. Parafin takes on all the complexity of capital markets, underwriting, servicing, compliance, and customer service for our partners. 

We’re a tight-knit team of innovators hailing from Stripe, Square, Plaid, Coinbase, Robinhood, CERN, and more — all united by a passion for building tools that help small businesses succeed. Parafin is backed by prominent venture capitalists including GIC, Notable Capital, Redpoint Ventures, Ribbit Capital, and Thrive Capital. Parafin is a Series C company, and we have raised more than $194M in equity and $340M in debt facilities.

Join us in creating a future where every small business has the financial tools they need.

About the Position

As our IT Systems Manager, you will be responsible for managing access control, optimizing our IT infrastructure, and driving the strategy around the tools we use. You will ensure that Parafin’s employees have the right technology resources while maintaining security and efficiency. You will work closely with cross-functional teams to assess needs, implement new solutions, and improve overall IT operations.

What You’ll Be Doing:

• Oversee access management, ensuring employees have the right level of access while maintaining security best practices.

• Develop and implement IT strategy around internal tools and systems, evaluating current technologies and identifying opportunities for improvement.

• Establish and maintain security and compliance protocols for internal IT systems.

• Act as the primary point of contact for IT support, troubleshooting technical issues and ensuring minimal downtime for employees.

• Create and document IT policies and best practices, including onboarding and offboarding processes.

• Work closely with Engineering, Security, and Workplace teams to ensure IT needs align with company objectives.

What We’re Searching For:

• 4+ years of experience in IT systems management, IT operations, or a related role.

• Experience managing access control, SaaS tools, and IT infrastructure in a fast-paced environment.

• Strong understanding of security best practices, compliance requirements, and IT governance.

• Hands-on experience with Google Workspace, Okta, Slack, Atlassian products, and other workplace productivity tools.

• Excellent problem-solving skills with a proactive, strategic mindset.

• Strong communication and collaboration skills to work effectively with technical and non-technical teams.

• AV and networking knowledge and management skills. 

What We Offer

• Salary Range: $155k - $175k

• Equity grant

• Medical, dental & vision insurance

• Unlimited PTO & work from home flexibility

• Commuter benefits

• Free lunches

• Paid parental leave

• 401(k)

• Employee assistance program

If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please contact us.