The Role
Provides Tier 3 engineering operations support for a mission-critical US Navy enterprise transport network. Responsibilities include monitoring, outage triage, network and systems maintenance, configuration and change management, privileged access, failover and disaster recovery verification, hardware and software upgrades, patching, asset management, and incident management. The role requires shift work supporting 24/7 operations at the Navy customer site in Suffolk, Virginia, with up to 25% travel.
Summary Generated by Built In
SAIC is looking for an IT Systems Engineer with experience in US Navy IT networks to support the sustained operation and maintenance of a newly deployed US Navy enterprise transport network, ensuring 24/7/365 availability and reliability in Suffolk, VA.
The position will support end-to-end network, system, and element visibility; facilitate rapid operations, administration, maintenance, and provisioning to maintaining the operational integrity of a mission-critical network, requiring both technical expertise and a commitment to excellence in service delivery.
This is shift work covering 24/7 operations.
Work will be performed at the Navy customer’s site in Suffolk, VA.
Specific Duties Include:
- Provide Tier 3 level engineering operations support to quickly identify, triage, and address outages, analyzing symptoms and potential root causes to implement effective resolutions or escalate to Tier 4 support as required
- Utilize advanced monitoring tools and processes to oversee network infrastructure, monitor the performance and availability of managed services and systems across multiple exchange points, and ensure optimal performance
- Perform day to day maintenance, fixes, configuration corrections, software and hardware updates, and deployments
- Adhere to system and operational reporting obligations
- Operate and maintain the privileged access solutions
- Maintain continuous verification of failover processes and disaster recovery procedures
- Operate and maintain hardware upgrade process and procedures
- Update and maintain any software builds applicable to deployed equipment
- Operate and maintain asset management processes and procedures
- Operate and maintain configuration management
- Enact change management for the solution
- Operate and maintain existing incident management processes
- Keep firmware, software updates and patches up to date for equipment
Required Education and Experience:
- Bachelor’s Degree in computer science or related discipline and two (2) years of relevant experience in enterprise architecture and supporting a large network infrastructure. Additional years of experience may be considered in lieu of degree
Required Security Clearance:
- Secret Clearance required
Required Skills and Experience:
- Experience with the following: Linux and Windows Server deployment and administration; Active Directory and Group Policy; DNS; Python, BASH, Powershell, or similar; Ansible (Tower), Puppet, Chef, Terraform, Containerization, Jenkins, or similar; and deploying VMs within VMWare vSphere
- Strong working knowledge with Routers, Switches, Firewalls, and Virtual Private Network devices
- Good understanding of TCP/IP in regards to routing and subnetting
- Windows Server / Active Directory
Required Certifications:
- IAT Level II required (Sec + and OS Certification)
Working Environment and Travel:
- Must be able to work shifts covering 24/7 operations.
- Travel up to 25% may be required
Desired:
- Certifications are considered a plus: CompTia Linux+, RedHat Linux, Microsoft Certified: Windows Server Hybrid Administrator Associate
- Experience with the following a plus: Nautobot, RHEL Satellite, InfoBlox DDI, RedHat Linux 8
We are approximately 23,000 strong; driven by mission, united by purpose, and inspired by opportunities. SAIC is an Equal Opportunity Employer. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $7.3 billion. For more information, visit saic.com. For ongoing news, please visit our newsroom.
Skills Required
- Bachelor's degree in computer science or a related discipline, or additional relevant experience in lieu of a degree
- Two years of relevant experience in enterprise architecture and supporting large network infrastructure
- Secret security clearance
- Experience administering Linux and Windows Server environments
- Experience with Active Directory, Group Policy, and DNS
- Experience with Python, Bash, PowerShell, or similar scripting languages
- Experience with Ansible Tower, Puppet, Chef, Terraform, containerization, Jenkins, or similar automation and deployment tools
- Experience deploying virtual machines in VMware vSphere
- Working knowledge of routers, switches, firewalls, VPN devices, TCP/IP routing, and subnetting
- IAT Level II certification, including Security+ and operating system certification
- Ability to work shifts covering 24/7 operations
- CompTIA Linux+, Red Hat Linux, or Microsoft Certified Windows Server Hybrid Administrator Associate certification
- Experience with Nautobot, RHEL Satellite, Infoblox DDI, or Red Hat Linux 8
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The Company
What We Do
Spectrum San Diego is a high tech security innovator, specializing in ultra-low-dose X-ray screening systems.
