IT Systems Administrator – Job Description 

Employment Type: Full Time 
Level: Associate
Location: Remote, USA 

Who we are:  

At Herself Health, we're on a mission to help women get more life out of life, together. We are building a new model of primary care for women 65+ to solve long-standing problems: rushed appointments, long wait times, and care that's generalized rather than specialized towards women’s needs later in life such as post-menopausal care, bone density, weight management, and mental, social and emotional well-being.  

Our patient-centric Primary Care clinics are dispersed across Minneapolis/St. Paul, MN. We are thrilled to serve the Twin Cities metro in our clinics located in Highland Park (St. Paul), Crystal, and South Minneapolis with new clinics launching soon in both Rosedale and Eagan. Our team of 100+ colleagues is on a mission to innovate the primary care landscape for women 65+. We’re seeking like-minded individuals who share in this passion to join us! 

About you: 

As we grow our early team, we are seeking strategic thought leaders who have a passion for building and innovating. We foster a culture of collaboration, excellence and the willingness to roll up our sleeves and learn as we grow. We have a customer first mindset, and we are looking for team members who share that. Our ideal candidates have strategic prowess and the ability to use data to build best practices and implement great ideas in collaboration with our team and our community.   

About the IT Systems Administrator Role:  

Herself Health is seeking a high-energy IT Systems Administrator with attention to detail and automation. A desire to see a project or task to the end is a must. You will also have the chance to work in a cloud-native environment while finding opportunities for continual improvement in our infrastructure. In addition to providing support to dedicated teams of end users, you will help align clinical, technical and business teams to deliver maximum value to the internal and external clients. 

Essential Functions: 

• Work with HRIS system to write automation for all employee transitions  
• Familiarity with the telephony systems 
• Work with ticketing system to automate end user requests  
• Scripting and automation using PowerShell and/or Python  
• Understanding of compliance standards/certifications like HIPAA, HITRUST, or NIST  
• Provide the best end user computing experience possible using the current systems while bringing new ideas to the organization  
• AWS Cloud systems management  
• Azure/O365 management  
• Intune Systems Management and MDM  
• An understanding of Azure AD policies, groups, software rollouts  
• A strong understand of all things AD  
• Managing Mac OS and Windows PCs in an enterprise remote environment  
• Understanding of standard change management processes  
• Supporting service desk technicians as tickets are escalated  
• Meet in person with internal and/or external stakeholders to facilitate team and business priorities/opportunities.  

Must-have Qualifications and Skills: 

• Bachelor’s Degree 
• 10 Years of Networking and System Administration in enterprise environments  
• 3 Years of scripting and/or automation development  
• 1 year experience automating tasks via at least one scripting language 
• 1 year experience with Cloud (AWS preferred)  
• Business travel requirement flexibility 

 We support Equal Employment Opportunities (EEO). We are committed to an inclusive workplace. We do not discriminate on the basis of race, religion, color, national origin, gender identity or expression, age, marital status, veteran status, disability status, parental status, political affiliation, or any other status protected by federal, state, or local laws.