Pay Range:
Pay Range:$47.69 - $67.19 Yearly Salary Range: $99,195-$147,860Job Profile Summary
The Senior Infrastructure Engineer is responsible for the design, implementation, administration, maintenance, security, and optimization of SEARHC's hybrid infrastructure environment. This includes on-premises, cloud-based, and virtualized platforms supporting clinical, operational, and business services across Southeast Alaska.
The Senior Infrastructure Engineer supports technologies including Nutanix hyperconverged infrastructure, Citrix Virtual Apps and Desktops, Microsoft Azure, Microsoft 365, Active Directory, Entra ID, enterprise storage, backup and recovery solutions, networking services, and cybersecurity controls.
This position serves as a Tier III escalation resource and participates in enterprise technology projects, infrastructure modernization efforts, cybersecurity initiatives, business continuity planning, and disaster recovery operations. The Infrastructure Engineer III is expected to function with a high degree of autonomy while ensuring the availability, security, performance, and recoverability of mission-critical healthcare systems.
SEARHC is a non-profit health consortium which serves the health interests of the residents of Southeast Alaska. We see our employees as our strongest assets. It is our priority to further their development and our organization by aiding in their professional advancement.
Working at SEARHC is more than a job, it’s a fulfilling career. We offer generous benefits, including retirement, paid time off, paid parental leave, health insurance, dental, and vision benefits, life insurance and long and short-term disability, and more.
Key Essential Functions and Accountabilities of the Job
Infrastructure Administration
- Administer and support Nutanix hyperconverged infrastructure platforms.
- Maintain Microsoft Windows Server environments.
- Support Microsoft Azure cloud infrastructure and services.
- Administer Active Directory, Entra ID, DNS, DHCP, Group Policy, and identity management services.
- Support Citrix Virtual Apps and Desktops environments.
- Administer Microsoft 365 infrastructure and related cloud services.
- Maintain infrastructure monitoring and alerting systems.
- Manage enterprise storage platforms and associated technologies.
Business Continuity and Disaster Recovery
- Administers and maintains enterprise backup and recovery platforms supporting both on-premises and cloud-hosted systems.
- Monitors backup jobs, recovery point objectives (RPOs), and recovery time objectives (RTOs) to ensure compliance with organizational standards.
- Performs backup validation, recovery testing, and restoration activities for servers, applications, databases, and virtual environments.
- Participates in the development, maintenance, and execution of business continuity and disaster recovery plans.
- Assists with disaster recovery exercises and failover testing for critical infrastructure and healthcare applications.
- Supports infrastructure resiliency initiatives, including redundancy, replication, and high-availability solutions.
- Identifies and mitigates risks related to system availability, recoverability, and operational continuity.
- Maintains documentation related to backup, disaster recovery, and business continuity procedures.
- Collaborates with cybersecurity, networking, and application teams to ensure recoverability of critical systems in the event of a cyber incident, ransomware event, or natural disaster.Security and Compliance
- Implement security best practices and hardening standards.
- Support vulnerability remediation activities.
- Participate in cybersecurity investigations and incident response activities.
- Maintain regulatory compliance with HIPAA, HITECH, and applicable healthcare security requirements.
Automation and Engineering
- Develop PowerShell and automation solutions.
- Create and maintain infrastructure documentation and operational standards.
- Participate in infrastructure design reviews and technology evaluations.
- Recommend solutions that improve operational efficiency, resiliency, and security.
Primary Focus
- Independent administration of production systems
- Project implementation
- Advanced troubleshooting
- Automation and scripting
- Disaster recovery testing
- Technical mentoring of junior staff
Education, Certifications, and Licenses Required
- Associate degree, bachelor's degree, internship experience, or 2 years equivalent work experience
Certifications
Two or more of the following, or the ability to obtain within 12 months of hire:
Cloud and Microsoft Technologies
- Microsoft Certified: Azure Solutions Architect Expert
- Microsoft Certified: Azure Security Engineer Associate
Nutanix
- Nutanix Certified Professional – Multicloud Infrastructure (NCP-MCI)
- Nutanix Certified Advanced Professional (NCAP)
- Nutanix Certified Expert (NCX)
Citrix
- Citrix Certified Professional – Virtualization (CCP-V)
- Citrix Certified Expert – Virtualization (CCE-V)
Other
- Certified Business Continuity Professional (CBCP)
- Certified Disaster Recovery Engineer (CDRE)
Experience Required
- 7+ years of relevant infrastructure engineering experience
Knowledge, Skills, and Abilities
Expert knowledge of:
- Hybrid cloud architecture
- Microsoft Azure services and governance
- Nutanix architecture and platform engineering
- Citrix Virtual Apps and Desktops architecture
- Enterprise virtualization platforms
- Infrastructure resiliency and high-availability design
- Enterprise backup, recovery, and disaster recovery architecture
- Cybersecurity frameworks and infrastructure security design
- Enterprise identity architecture and Zero Trust principles
- Capacity planning and performance engineering
- Infrastructure lifecycle management
- Business continuity planning methodologies
- Healthcare regulatory and compliance requirements
- Infrastructure financial planning and technology roadmaps
Advanced knowledge of:
- Enterprise networking
- Cloud security architecture
- Infrastructure automation and orchestration
- Platform engineering concepts
- Emerging infrastructure technologies
Skills:
- Architect enterprise infrastructure solutions
- Develop infrastructure standards and strategic roadmaps
- Lead large-scale technology modernization initiatives
- Design disaster recovery and business continuity strategies
- Develop cloud adoption and migration strategies
- Evaluate operational and cybersecurity risks
- Lead major incident and recovery efforts
- Perform advanced capacity and performance planning
- Develop governance, standards, and operational frameworks
- Provide executive-level technical guidance
- Influence on organizational technology decisions
Abilities:
- Serve as a recognized subject matter expert
- Make independent decisions regarding enterprise infrastructure architecture
- Translate business objectives into technical solutions
- Lead cross-functional infrastructure initiatives
- Drive continuous improvement and operational maturity
- Build consensus among technical and non-technical stakeholders
- Anticipate future infrastructure requirements and risks
- Provide mentorship and technical leadership across the IT department
- Maintain organizational focus on reliability, availability, security, and recoverability of critical healthcare systems
Required Certifications:
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
Skills Required
- High school diploma and the knowledge, skills, and ability to perform the job responsibilities
- Two to four years of experience managing Windows and Linux/Unix-based server systems
- Hands-on configuration, maintenance, and direct responsibility for enterprise IT systems
- Proficiency with Active Directory, DHCP, and DNS
- Familiarity with PowerShell
- Ability to maintain infrastructure records and create and follow technical documentation and checklists
- Ability to travel frequently to locations in Southeast Alaska by jet, small aircraft, and ferry
- Bachelor's degree in Information Systems or a related field
- Microsoft or Citrix certifications
- Knowledge of AD/LDAP, enterprise antivirus, backup, and monitoring/reporting systems
- Knowledge of Oracle, Microsoft SQL Server, MySQL, or other common databases
- Scripting or programming experience, especially Perl, Python, PHP, PowerShell, or WSH
- Experience in a healthcare IT environment
- Familiarity with ITIL, HIPAA, HITECH, and other healthcare IT standards
What We Do
For nearly 50 years, SEARHC has provided high-quality healthcare services to the residents of Southeast Alaska. Operating as an independent and nonprofit health Consortium, SEARHC provides a comprehensive range of health-related services, including primary, urgent and specialty medical care, dental services, behavioral health support, wellness programs, optometry services and more. We are dedicated to improving the health, well-being and quality of life for all people in these communities. SEARHC is committed to keeping care closer to home and making advanced medical technologies accessible to all. One of the many ways SEARHC does this is by offering specialty clinics or sending medical specialists to remote communities and facilities to care for patients who cannot travel. Established in 1975, SEARHC is one of the largest Native-run health organizations in the United States. In 1976, SEARHC contracted with the Indian Health Service under the Indian Self-Determination and Education Assistance Act to assume management of the Community Health Aide Program. Today, SEARHC has more than 1,700 employees and operates in 27 communities throughout Southeast Alaska, including two Critical Access Hospitals.
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