We are hiring an IT Systems Administrator to own day-to-day IT for our New York office. You will be the only IT person on-site, which makes you the face of IT for everyone in the office.
You are part of a global IT team reporting to IT leadership in Boston, who share tooling standards, escalation paths, and coverage.
Key Responsibilities
Administer Google Workspace end-to-end (Gmail, Drive/shared drives, Calendar, Groups, Meet) plus core business/SaaS apps the NY office depends on user provisioning, access controls, and security settings coordinating with the global team on tenant-level configuration.
Use Google Vault, the Security Investigation Tool, and Alert Center to support audits, security investigations, and eDiscovery requests.
Own local access management: MFA enforcement, periodic user access reviews, device compliance, and least-privilege access, in line with global policy.
Endpoints and device managementProvision, troubleshoot, and repair macOS/Windows laptops, mobile devices, and peripherals.
Manage macOS in Jamf: enrollment, configuration profiles, software deployment, and compliance policies.
Run employee lifecycle processes (onboarding, offboarding, role changes) device prep, account setup, and access changes and maintain accurate asset records for laptops, accessories, licenses, ownership, and equipment status.
Office infrastructure and AVMaintain office network infrastructure (LAN/Wi-Fi, IP addressing, DNS/DHCP), coordinating with ISPs and network vendors on larger issues.
Set up and maintain Zoom Rooms/AV and conference rooms, keeping them reliably ready day to day to resolve printer connectivity/hardware issues.
Support desk setups, office moves, and new-space buildouts alongside the Workplace team.
Service delivery and documentationTrack and resolve Jira tickets, keeping prioritization, response times, and communication consistent.
Find recurring tickets and remove the cause automate a provisioning step, fix the root issue, or document the fix.
Write and maintain SOPs and knowledge base docs so employees can self-serve and the global team can cover NY when you're out; partner with global IT, stakeholders, and vendors on escalations and process improvement.
Key Requirements
4+ years in IT support, IT operations, systems administration, or SaaS administration. A degree in IT, Computer Science, or Information Systems is welcome; equivalent hands-on experience counts equally.
Hands-on experience administering Google Workspace in a business environment.
Experience supporting both macOS and Windows, with Jamf or another MDM platform.
Working knowledge of networking fundamentals: LAN/Wi-Fi, DNS, DHCP, and IP addressing.
Experience with a ticketing system such as Jira to manage and resolve support requests.
Understanding of user access management, including account lifecycle and access review processes.
Strong communication and customer service instincts — you can explain a fix to a non-technical colleague without making them feel foolish.
Comfort as the sole on-site technical resource: you prioritize your own queue, know when to escalate, and stay steady when several things break at once.
Nice to Have
Okta: SSO, MFA, provisioning, lifecycle management, and access policies.
Apple Business Manager.
Advanced Google Workspace features: Context-Aware Access, DLP, and OAuth app control.
Scripting and automation — Google Apps Script, Bash, Python, or similar — to replace manual provisioning and reporting work.
Exposure to security and compliance frameworks such as SOC 2, ISO 27001, or PCI DSS.
Certifications in Google Workspace, Okta, Jamf, Apple, or general IT support.
We’ve been made aware of individuals falsely claiming to represent Lendbuzz using lookalike email addresses (eg @lendbuzzcareers.com). Please note that all legitimate emails from our team come from @lendbuzz.com. We will never ask for sensitive information or conduct interviews via messaging apps.
Skills Required
- 4+ years of experience in IT support, IT operations, systems administration, or SaaS administration
- Hands-on experience administering Google Workspace in a business environment
- Experience supporting both macOS and Windows
- Experience with Jamf or another MDM platform
- Working knowledge of LAN, Wi-Fi, DNS, DHCP, and IP addressing
- Experience with a ticketing system such as Jira
- Understanding of user access management, account lifecycle, and access reviews
- Strong communication and customer service skills
- Ability to work independently as the sole on-site technical resource
- Degree in IT, Computer Science, or Information Systems, or equivalent hands-on experience
- Okta experience with SSO, MFA, provisioning, lifecycle management, and access policies
- Apple Business Manager experience
- Advanced Google Workspace experience with Context-Aware Access, DLP, and OAuth app control
- Scripting and automation experience with Google Apps Script, Bash, Python, or similar
- Exposure to SOC 2, ISO 27001, or PCI DSS
- Certifications in Google Workspace, Okta, Jamf, Apple, or general IT support
What We Do
Lendbuzz is an AI-based auto finance platform that helps consumers with thin or no credit history obtain financing when purchasing a car. Powered by machine learning and proprietary algorithms, Lendbuzz can assess the creditworthiness of consumers with limited credit history—a group underserved by traditional banks. Through their auto dealership partners, Lendbuzz offers consumers attractive financing solutions while opening up opportunities for those dealerships to serve a more diversified client base. Lendbuzz is headquartered in Boston, Massachusetts and was founded in 2015.
