IT Systems Administrator II - Endpoint Management

Job Description:

Remitly's vision is to transform lives with trusted financial services that transcend borders. Since 2011, we have been tirelessly delivering on our promises to people who send money around the world. Today, we are reimagining global financial services and building products that extend beyond traditional barriers to give customers access to more of the services they need, no matter where they call home. Join over 2,700 employees worldwide who are growing their careers with purpose and connection with our customers while having a positive impact on millions of people around the globe.

About the Role:

As a System Administrator II specializing in Endpoint Management, you will maintain and secure Remitly's IT endpoint fleet. You will manage system configurations, perform regular maintenance, and ensure endpoint systems are compliant with industry standards. Your role involves troubleshooting, optimizing endpoint systems, and providing support to Remitly employees.

You Will:

• You will report to the IT Manager, IT Infrastructure.
• Independently manage and improve system configurations, implementing updates, and enforcing security measures to protect against vulnerabilities
• Perform regular maintenance, troubleshooting, and optimization of endpoint systems
• Provide design, deployment, and support for endpoint management solutions
• Performing configuration changes, conducting log analysis, system hardening, and managing/maintaining endpoint security compliance
• Maintain endpoint management systems to conform to established hardware, software, and security standards
• Providing recommendations, consulting, and support to end-users and other IT staff
• Perform software installations and upgrades to operating systems and layered software packages

You Have:

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• 3+ years of experience as a systems administrator or in similar positions.
• Experience with endpoint management tools like Intune/Jamf to audit and resolve endpoint security, software deployment, and configuration issues across major operating systems.
• Knowledge of endpoint hardening best practices like CIS Benchmark and NIST.
• Proficiency in automation and scripting to refine operations using tools like PowerShell or Python.
• Used a root cause analysis methodology to improve recurrent problems.
• Experience managing projects using project management best practices and tools such as Jira.
• Familiarity with web application integrations using REST APIs.
• Skills in systems administration, hardware, troubleshooting, information technology, and documentation.

Our Benefits:

• In Site Subsidized Meals
• Transportation
• Premium Language Bonus
• Employee Stock Purchase Plan (ESPP)
• Mental Health & Family Forming Benefits
• Private Life Insurance
• On site Clinic and Remitly Doctor
• Continuous learning tools & certification programs
• Reduced Working Hours per Week (from 48 to 40)
• Two consecutive days off

We are committed to nondiscrimination across our global organization and in all of our business operations. Employment is determined based upon personal capabilities and qualifications without discrimination on the basis of race, creed, color, religion, sex, gender identification and expression, marital status, military status or status as an honorably discharge/veteran, pregnancy (including a woman's potential to get pregnant, pregnancy-related conditions, and childbearing), sexual orientation, age (40 and over), national origin, ancestry, citizenship or immigration status, physical, mental, or sensory disability (including the use of a trained dog guide or service animal), HIV/AIDS or hepatitis C status, genetic information, status as an actual or perceived victim of domestic violence, sexual assault, or stalking, or any other protected class as established by law.

Remitly is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.