The Role
WatchGuard is seeking a highly motivated and skilled Network/Systems Administrator to join our IT team. This role will be responsible for the health, and maintenance, and of our network and systems infrastructure. The ideal candidate will possess a strong understanding of both networking principles and server administration, with experience in managing a diverse environment encompassing on-premises and cloud technologies. You will play a crucial role in ensuring the reliability, security, and performance of our critical IT services.
Responsibilities:
Networks:
· Configure, and maintain network infrastructure including routers, switches, and firewalls.
· Implement and manage Virtual Private Networks (VPNs) for secure remote access and site-to-site connectivity.
· Develop and maintain network segmentation strategies within Microsoft Azure.
· Troubleshoot network connectivity issues and performance bottlenecks.
· Monitor network performance and security, implementing necessary improvements and security measures.
· Collaborate with other IT teams to ensure seamless network integration with systems and applications.
Systems:
· Administer and maintain on-premises hypervisor environment (VMware).
· Manage and implement digital certificates for various services and applications.
· Develop and execute backup and recovery strategies to ensure data integrity and business continuity.
· Perform regular patching and updates for operating systems (Windows and Linux) and applications.
· Maintain and troubleshoot Windows and Linux server environments.
· Manage and administer Active Directory, including user accounts, group policies, and security settings.
General Responsibilities:
· Utilize Jira for managing project tasks, tracking service requests, and resolving incidents.
· Create and maintain comprehensive technical documentation using Confluence.
· Participate in an on-call rotation to provide timely support for critical system and network issues outside of regular business hours.
· Collaborate effectively with other IT team members to provide excellent technical support.
· Contribute to the development and implementation of IT policies and procedures.
· Participate in IT projects and initiatives, contributing technical expertise and ensuring successful outcomes.
Qualifications:
· Proficient in the English language, both written and spoken (B2 or above)
· Bachelor’s degree in computer science, Information Technology, a related field, or equivalent practical experience of four or more years in a systems and network administration role.
· Strong understanding of networking protocols and technologies (TCP/IP, DNS, DHCP, VLANs, routing protocols).
· Experience implementing and managing VPN solutions.
· Proven experience with Azure networking concepts and segmentation strategies.
· Solid experience administering hypervisor environments (e.g., Hyper-V, VMware).
· Experience managing digital certificates.
· Proficiency in implementing and managing backup and recovery solutions.
· Strong experience with Windows Server and Linux operating systems administration.
· Experience managing and maintaining Active Directory.
· Excellent problem-solving and analytical skills.
· Strong communication and interpersonal skills.
· Ability to work independently and as part of a team.
· Ability to manage multiple tasks and prioritize effectively.
· Must be able to participate in an on-call rotation.
Preferred Qualifications:
· Relevant certifications (e.g., CompTIA Network+, Security+, Microsoft Certified: Azure Network Engineer Associate, Microsoft Certified: Windows Server Hybrid Administrator Associate, Linux certifications).
· Cloud experience – SSO, SaaS, IaaS.
· Experience with scripting languages (e.g., PowerShell, Bash, Python).
· Experience with monitoring and alerting tools.
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The Company
What We Do
WatchGuard® Technologies, Inc. is a global leader in unified cybersecurity. Our Unified Security Platform® approach is uniquely designed for managed service providers to deliver world-class security that increases their business scale and velocity while also improving operational efficiency. Trusted by more than 17,000 security resellers and service providers to protect more than 250,000 customers, the company’s award-winning products and services span network security and intelligence, advanced endpoint protection, multi-factor authentication, and secure Wi-Fi. Together, they offer five critical elements of a security platform: comprehensive security, shared knowledge, clarity & control, operational alignment, and automation. The company is headquartered in Seattle, Washington, with offices throughout North America, Europe, Asia Pacific, and Latin America. To learn more, visit WatchGuard.com.
