IT System Administrator

Location: Ottawa, Canada

In fast changing markets, customers worldwide rely on Thales. Thales is a business where brilliant people from all over the world come together to share ideas and inspire each other. In aerospace, transportation, defence, security and space, our architects design innovative solutions that make our tomorrow's possible.

For decades, Ottawa has been a global technology leader. Today, Canada’s capital holds one of the brightest and most diverse technological ecosystems in North America. Voted as Canada’s best place to live 2017 by Maclean's, Ottawa offers a low cost of living with a high quality of life. The Thales Ottawa office has been a major supplier and long-term trusted partner to DND, enabling the Canadian Armed Forces and the Canadian Coast Guard to achieve mission success.

IT Systems Administrator

Ottawa, ON (Hybrid) – Full-time

Position Summary

We have a current vacancy for an IT Systems Administrator to join our Team in Ottawa, ON. The successful candidate will be responsible for designing, installing & maintaining various networks and environments in the integration lab and providing direct 1st and 2nd line support to various projects.

Essential Functions

• Support developer and R&D project requests, providing end-user application support and coordinating with team leads about issues or risks.
• Install, integrate, and implement new applications and methodologies for stable software integration and repeatable testing.
• Manage labs inventory, Active Directory environments, and ensure ongoing data storage and disaster recovery operations.
• Administer and maintain network infrastructure, including firewalls, routers, and switches, ensuring adequate antivirus protection is in place.
• Conduct system performance testing and analyze, investigate, document, and report on information security matters as needed.
• Produce detailed documentation (e.g., network design, installation support) and recommend improvements for compute, storage, and network resources.

Minimum Requirements

• Minimum 3-5 years of IS/IT experience and a Bachelor’s degree or college diploma in Computer Science, Computer Technology, or a related field.
• Strong knowledge of Active Directory, MS Office Suites, Group Policy Management, ESXi configuration, and TCP/IP protocols.
• Demonstrated problem-solving, analytical, and organizational skills, with the ability to manage multiple priorities and a willingness to learn.
• Excellent customer service and communication skills in English, both written and verbal, with the ability to build strong relationships across the business.

Preferred Qualifications

• Experience as a Windows Server and SharePoint administrator, with strong skills in troubleshooting Windows and Linux server/client environments.
• Solid understanding of IS/IT infrastructure, including networking, security, and hardware, and hands-on experience using VCenter to create and manage environments.
• Proficiency in scripting languages such as PowerShell, Python, PHP, and Batch, with familiarity with Azure cloud solutions.

The reference Total Target Compensation (TTC) market range for this position, inclusive of annual base salary and the variable compensation target, is between Total Target Cash (TTC) 68,000.00 – 83,000.00 CAD Annual.

This reflects how companies in a similar industry and geographic region generally pay for similar jobs. This range helps the Company make pay decisions as one data point among many. Where a position falls within this range is also dependent on other factors including – but not limited to – the employee’s career path history, competencies, skills and performance, as well as the company’s annual salary budget, the customer’s program requirements, and the company’s internal equity. Thales may offer additional benefits and other compensation, depending on circumstances not related to an applicant’s status protected by local, state, or federal law.

We use artificial intelligence–enabled tools as part of our recruitment process to support activities such as candidate discovery, résumé matching, and interview scheduling. These tools may help screen and assess applications and recommend potential matches based on the requirements within the job description.  All hiring decisions, including candidate evaluation, selection, and disposition, are made by human recruiters. Artificial intelligence does not make hiring decisions on our behalf.

Thales provides an extensive benefits program for all full-time employees working 24 or more hours per week and their eligible dependents, including the following: 

• Company paid Extended Health, Dental, HSA, Life, AD&D, Short-term Disability, Cancer Care Program, travel insurance, Employee Assistance Plan and Well-Being program.

• Retirement Savings Plans (RRSP, DCPP, TFSA) with a company contribution and a match to a DCPP, with no vesting period.

• Company paid holidays, vacation days, and paid sick leave. 

• Voluntary Life, AD&D, Critical Illness, Long-Term Disability.

• Employee Discounts on home, auto, and gym membership.

Thales is an equal opportunity employer which values diversity and inclusivity in the workplace. Thales is committed to providing accommodations in all parts of the interview process. Applicants selected for an interview who require accommodation are asked to advise accordingly upon the invitation for an interview. We will work with you to meet your needs. All accommodation information provided will be treated as confidential and used only for the purpose of providing an accessible candidate experience.

This position requires direct or indirect access to hardware, software or technical information controlled under the Canadian Export Control List, the Canadian Controlled Goods Program, the Canadian Industrial Security Program, the US International Traffic in Arms Regulations (ITAR) and/or the US Export Administration Regulations (EAR). All applicants must be eligible or able to obtain authorization for such access including eligibility to the Canadian Controlled Goods Program and able to obtain a Canadian NATO Secret clearance.