About the role
In DevTools and Observability, we are looking for a new team member to help us with the system administration of the common development tools and supporting the developers. The engineering teams are using DevOps approach, and we are supporting the common tools, both the system administration with licenses and the day-to-day support of the developers.
As an example, we are system administrators for Miro and GitHub. Many of our tools are SaaS solutions, but they still need administration and support.
About the team
The team collaborate on development tools, to get developers even more efficient, and on observability, to get even higher availability on our systems.
Team consists of 6 people from Riga, 3 from Stockholm and 3 from Copenhagen.
We are working agile in a combination of Kanban and Scrum to support both the daily maintenance and planned deliveries.
What are you going to do?
- User Support: Assist internal users with technical queries, software installations, and troubleshooting. Manage user accounts, permissions, and access rights.
- Vendor Tool Management: Understand and manage vendor tools used in application development. Support internal users in using these tools effectively.
- Comparative Investigations: Research and compare competing tools or technologies. Provide insights on pros, cons, and suitability.
- Documentation and Instructions: Create and maintain documentation for system configurations, processes, and troubleshooting steps. Develop user guides and instructions for vendor tools.
- Security and Compliance: Implement security measures (e.g., firewalls, antivirus) and ensure compliance with policies. Conduct regular security audits.
- Inventory and Licensing: Track software licenses, renewals, and inventory. Coordinate with vendors for licensing agreements.
- Collaboration: Work closely with cross-functional teams (e.g., developers, platform responsible) to address IT needs.
What do we expect from you?
Must have
- Clear communication is crucial when interacting with users, colleagues, and vendors. You have the ability to explain technical concepts in a way that non-technical users can understand.
- IT System specialist encounter various issues daily. You are able to diagnose problems, troubleshoot efficiently, and find effective solutions.
- Precise configuration, security settings, and documentation are critical. Attention to detail prevents costly mistakes.
- You treat users with patience and empathy. Excellent customer service enhances user satisfaction.
- Much of the support will be to the Nordic countries, and therefore you need to be fluent in English.
- You are familiar with vendor tools and application development technologies.
- Technology evolves rapidly. You are an adaptable specialist who can handle changes, updates, and new tools effectively.
- You know how to prioritize tasks, manage deadlines, and respond promptly to incidents.
- You have the understanding of security best practices and can proactively protect systems from threats.
Nice to have
- Bachelor’s degree in computer science, Information Technology, or related field.
- Proven experience as an IT System Specialist.
Our promise to you
- Monthly salary: €2300 - €3800 gross depending on your qualifications
- Strong company culture: knowledge sharing, company events, interesting speakers, and other inspiring initiatives
- Career and development opportunities
- Challenging and exciting projects with autonomy to plan own tasks
- Extra vacation days, annual bonus, great insurance benefits, discounts on our products for you and your family, gifts, etc.
- A flexible hybrid work model, with our office as the main workplace
- A recently renovated office in Riga center with a 24/7 gym on the premises
Read more about benefits for our employees.
Application deadline: February 8, 2026
Your application will be processed according to our privacy notice.
Top Skills
What We Do
If insures all that is valuable to you in life: People, animals, homes, cars and more. We also help companies to ensure that it is business as usual even if they suffer a claim. Thanks to our 7900 skilled employees, our 3.6 million customers have the right coverage and can feel confident that they will get the help they need if something should happen.
If's working culture is international, and we are committed to diversity. Our mindset is customer centric: It is our stated goal to be easy to understand and use from our customers'? perspective. We are the undifficult insurance company.
Would you like to work with us? We encourage qualified candidates to apply, regardless of age, gender, disability, cultural or ethnic background.
If Skadeforsäkring - Sweden https://www.if.se
If Skadeforsiking - Norway https://www.if.no/
If Skadeforsikring - Danmark https://www.if.dk/
If Vakuutus - Finland https://www.if.fi/
