IT & System Administrator

Upwind is a next-generation Cloud Security Platform that leverages runtime context to identify and prioritize critical risks, helping organizations secure their cloud environments with precision. As one of the fastest-growing companies in cloud security, we're building cutting-edge technology while maintaining a fast-paced, collaborative, and innovative culture where every team has a meaningful impact.

We're looking for an IT & System Administrator to join our IT team and help deliver a seamless technology experience across the company.

In this role, you'll be responsible for the day-to-day operation of our internal IT environment- from employee support and system administration to SaaS management, onboarding, and cross-platform integrations. You'll work with modern cloud-based tools, identity providers, and automation platforms to improve internal processes, implement new technologies, and ensure our teams have everything they need to work efficiently.

This is a great opportunity for someone who enjoys solving technical challenges, working with a wide variety of systems, and taking ownership of IT operations in a fast-growing startup.

Responsibilities

• Provide day-to-day IT support and resolve technical issues through the internal ticketing system.
• Manage employee onboarding and offboarding, including user provisioning, access management, and device setup.
• Administer and maintain internal systems such as Google Workspace, identity providers (IDPs), and other SaaS applications.
• Configure new tools, connect systems, and implement integrations between internal platforms.
• Support the rollout and adoption of new technologies across the organization.
• Assist with automation and workflow improvements using integration platforms and internal tools.
• Manage hardware procurement, software licensing, and IT inventory.
• Work closely with employees and cross-functional teams to ensure a seamless IT experience.

• A passion for technology and solving technical problems.
• Familiarity with corporate IT environments and SaaS applications.
• Experience working with tools such as Google Workspace, identity providers (Okta, Google Identity, Entra ID, or similar), or ticketing systems is an advantage.
• Exposure to automation or integration platforms such as Workato, Make, Zapier, or scripting tools is a plus.
• A customer-first mindset with strong troubleshooting and communication skills.
• Ability to learn new technologies quickly and manage multiple tasks in a fast-paced environment.
• Strong organizational skills and attention to detail.
• Fluent English communication skills.