We're the dreamers, the builders, the strategists who turn ideas into digital experiences that actually matter. Whether it’s crafting seamless mobile and web apps, unlocking insights through big data, or rethinking tech strategies, we do it all with impact in mind and belonging at heart.
We’re Geared for Impact. Built for Belonging. And always ready for what’s next.
In this role you will be part of the ServiceDesk team. ServiceDesk takes care of the monitoring, proactive actions, and best practices, maintaining health status from a client-wide perspective. The sysadmin’s primary focus is on aligning customer servers’ infrastructure into the best possible scenarios following standards and suggestions.
You will have the opportunity to collaborate with a talented and diverse team, embrace innovative solutions, and grow professionally. We are committed to fostering a supportive and inclusive work environment where everyone can thrive. Join us and let's GBH together!
- Perform regular onsite or remote Technology Business Reviews with Customers.
- Critical Data identification and data backups
- Business continuity initiatives
- Data loss scenarios simulation and prevention
- Manage and monitor server configurations.
- Implement server configurations.
- Monitoring patches, permissions, and service deployments
- Creating policies for on-premises Active Directory or AzureAD environments.
- Monitoring network performance and on-prem/cloud resources.
- Integrating cloud systems into current environments.
- Evaluating and implementing new technologies
- Setting on-premises or cloud system security strategies, policies, and procedures
- Documenting systems infrastructure
- Resolving operational and security issues
- Implement, manage, and monitor backup plans.
- Implement, manage, and monitor disaster recovery plans.
Meet the team you will work with:
We’re a team that empowers people. Instead of rules, we have three company values to let you do what you do best. You’re free to be passionate, innovative, collaborative, live a life of integrity, care for those you work with, and delight our customers.
On this team you´ll work with a group of talented professionals such as Earvin Rodriguez and Lisanny Blandino.
Requirements
- You possess strong problem-solving skills.
- You have excellent interpersonal and communication skills.
- Good task management and multi-tasking skills.
- Advanced English Skills.
- Degree in Computer Science, Information Technology, or equivalent experience in similar roles.
- At least 3+ years working experience delivering technical infrastructure designs & implementation of solutions to customers.
- Mobility: This role is a combination of working from home with 2-3 days a week at the Santo Domingo office or with customers onsite.
Benefits
- Our Culture: A friendly, fast-paced, and inclusive environment.
- Learning & Development: We do our best to set the best baselines to accelerate your career.
- Benefits & Rewards: We strive to offer competitive, unbiased, and fair rewards for all our people. We empower you to manage your own time and promote flexible working opportunities, along with family-friendly policies.
What happens once you apply?
Once you have completed your application, we will review your profile and you will hear from us in a period of 5 to 10 days maximum.
- Indefinite employment contract
- Rotational work schedule
- Working days from Monday to Saturday (44 hours a week), occasional Sundays as part of the rotation
- Complementary health insurance
- Mobility: This is an on-site role at a client location
Skills Required
- Strong problem-solving skills
- Excellent interpersonal and communication skills
- Good task management and multitasking skills
- Advanced English skills
- Degree in Computer Science, Information Technology, or equivalent experience in similar roles
- At least 3 years of experience delivering technical infrastructure designs and implementing solutions for customers
- Availability to work 2–3 days per week from the Santo Domingo office or at customer sites
- Availability for a rotational Monday–Saturday schedule, with occasional Sundays
What We Do
GBH is a technology consulting company with deep roots in Software Engineering and IT, creating market-ready products from strategy to development, design to IT managed services, and empowering clients to craft exceptional digital experiences.
