I&T Suppport

Posted 7 Hours Ago
Be an Early Applicant
Lima
Entry level
Logistics • Transportation • 3PL: Third Party Logistics
The Role
The I&T Support Specialist manages and ensures compliance with IT policies, provides tier 1 and tier 2 support, and oversees asset management and cybersecurity for branch infrastructure. They also communicate metrics, teach staff policies, and implement technology solutions to enhance efficiency and disaster recovery plans.
Summary Generated by Built In

Descripción del empleo

Activities which the I&T specialist directly controls. Impact on one or more company mission areas: (Employees, Service Provider, Profit, Customer, Compliance). The I&T specialist is responsible for communicating their metrics on a monthly basis.Activities which the I&T specialist directly controls. Impact on one or more company mission areas: (Employees, Service Provider, Profit, Customer, Compliance). The I&T specialist is responsible for communicating their metrics on a monthly basis.

Owns:

  • Branch Infrastructure and technology 
  • Adherence to Company’s policies and procedures as they relate to IT 
  • Branch cybersecurity & access control 
  • Asset Management & Procurement as it pertains to IT assets
  • Tier 1 and Tier 2 support for Infrastructure and Technology


 Teaches:

  • Branch staff on policies and procedures around security and protecting our IT assets 


Creates and/or Implements:

  • Technology changes to drive efficiency with the IT staff and user group.
  • Disaster Recovery and High Availability plan for systems 
  • IT budget and procurement
  • Technology Solutions

Requisitos

Skills

  • Helpdesk Administration
  • Troubleshooting and Diagnostic
  • Vendor Management
  • Effective written and verbal communication skills in English
  • Time management and task prioritization (including project work)
  • Collaborative mindset
  • Knowledge of latest technologies and industry trends
  • Commitment to company policies and controls Customer service skills
  • 24-hour availability for after-hour incidents & implementations
  • A sense of urgency
The Company
HQ: Seattle, WA
15,812 Employees
On-site Workplace
Year Founded: 1979

What We Do

Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 (374) company, we employ over 16,500 trained professionals in a worldwide network of over 320 locations across six continents. Expeditors is focused on the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems. Our services include air and ocean freight consolidation and forwarding, vendor consolidation, customs clearance, cargo insurance, distribution and other value-added logistics services.

We pride ourselves on being a solutions-based organization that takes the time to understand each customer's individual business needs. As a non-asset based organization, we have considerable flexibility when managing customers'​ supply chains. Our relationships with local suppliers and global air and ocean partners provides our customers with the best routing and pricing options. Expeditors'​ comprehensive, flexible spectrum of services is supported by leading-edge information technology providing the highest level of end to end visibility.

To maintain consistent quality and customer service across the globe, Expeditors has regional headquarters located in London, Dubai, Shanghai and Singapore.

At Expeditors, our industry professionals, award winning processes and globally unified systems ensure that we always live up to our promise, "You'd be surprised how far we'll go for you."​

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