Operational Technology Supporter

Posted One Month Ago
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Stargard, Stargardzki, Zachodniopomorskie, POL
In-Office
Mid level
Healthtech
The Role
Provides advanced IT support for production systems and manufacturing equipment at an on-site facility. Troubleshoots PLC-connected systems, label printers, industrial PCs, workstations, production networks, and related infrastructure. Serves as the escalation point for complex incidents, performs root cause analysis, and implements permanent corrective actions. Collaborates with manufacturing, engineering, and global IT teams while supporting process improvements and operational reliability. The role requires more than three years of IT or manufacturing support experience and up to 5% travel.
Summary Generated by Built In

Bring more to life.

Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology?

At Radiometer, one of Danaher’s 15+ operating companies, our work saves lives—and we’re all united by a shared commitment to innovate for tangible impact. 

You’ll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher’s system of continuous improvement, you help turn ideas into impact – innovating at the speed of life.

At Radiometer, life comes first. Our vision is to improve global healthcare with reliable, fast, and easy patient diagnoses. We’re a team that celebrates diverse ideas and continuous improvement. Here, you’ll find a place to grow and make a real impact, with your unique perspective driving us forward in improving patient care. At Radiometer, our vision is to improve global healthcare with reliable, fast, and easy patient diagnoses.

Learn about the Danaher Business System which makes everything possible.

The Operational Technology Supporter is responsible for being the the go-to IT expert within production environments, driving incident resolution, identifying root causes, and implementing sustainable improvements that enhance operational performance and reliability. This is a highly visible role where you will work closely with manufacturing, engineering, and our global and local IT support team to ensure stable, secure, and efficient production.

This position reports to the Global IT Support Manager and is part of the Global IT department, working closely with IT Client Support and the Global Operations Digital Excellence (GODE) department. The position is an on-site role located at our facility in Stargard, Poland.

In this role, you will have the opportunity to:

· Provide advanced IT support for production-related systems and equipment.

· Support and troubleshoot technologies connected to manufacturing cells, including PLC-connected systems, Label printers and printing solutions, Industrial PCs and workstations, Production network connectivity and related infrastructure.

· Act as the primary IT escalation point for complex production issues impacting manufacturing operations.

The essential requirements of the job include

· +3 years of experience in IT support, infrastructure support, or manufacturing IT.

· Experience supporting production or industrial environments.

· Strong troubleshooting and problem-solving skills across hardware, software, and network technologies.

· Experience driving root cause analysis and implementing permanent corrective actions.

· Ability to manage multiple priorities and work independently with limited supervision.

Travel, Motor Vehicle Record & Physical/Environment Requirements:

  • Some travel is to be expected, for participating in team events and/or workshops. No more than 5% travel is expected.

It would be a plus if you also possess previous experience in:

  • Experience leading projects, driving process improvements, and working with cross-functional stakeholders in a complex global environment.
  • Strong communication and problem-solving skills, with the ability to translate technical concepts into business value.
  • Experience working in regulated industries such as healthcare, medical devices, pharmaceuticals, or life sciences.

Radiometer, a Danaher operating company, offers a broad array of comprehensive, competitive benefit programs that add value to our lives. Whether it’s a health care program or paid time off, our programs contribute to life beyond the job. Check out our benefits at Danaher Benefits Info.

Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.

For more information, visit www.danaher.com.

Skills Required

  • More than 3 years of experience in IT support, infrastructure support, or manufacturing IT
  • Experience supporting production or industrial environments
  • Strong troubleshooting and problem-solving skills across hardware, software, and network technologies
  • Experience driving root cause analysis and implementing permanent corrective actions
  • Ability to manage multiple priorities and work independently with limited supervision
  • Experience leading projects, driving process improvements, and working with cross-functional stakeholders in a complex global environment
  • Strong communication skills and ability to translate technical concepts into business value
  • Experience working in regulated industries such as healthcare, medical devices, pharmaceuticals, or life sciences

Danaher Corporation Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Danaher Corporation and has not been reviewed or approved by Danaher Corporation.

  • Healthcare Strength — Healthcare coverage is described as comprehensive, including medical plan options alongside dental, vision, life, disability, and mental health support. Wellness initiatives and support programs such as an EAP and vaccination or fitness offerings add breadth beyond core insurance.
  • Retirement Support — Retirement benefits include a 401(k) plan with employer matching and options such as pre-tax and Roth contributions. Broader financial rewards such as performance bonuses and access to equity or an employee stock purchase plan are also described.
  • Parental & Family Support — Parental leave and family-building support are described as available, including maternity and paternity leave and fertility assistance. Childcare and eldercare support are also highlighted as part of the overall package.

Danaher Corporation Insights

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The Company
HQ: Washington, DC
57,802 Employees
Year Founded: 1984

What We Do

Danaher is a global science and technology innovator committed to helping our customers solve complex challenges and improve quality of life around the world. A global network of more than 25 operating companies, we drive meaningful innovation in some of today’s most dynamic industries through our operating companies in four strategic platforms: Life Sciences, Diagnostics, Water Quality and Product Identification. The engine at the heart of our success is the Danaher Business System (DBS), a set of tools that enables continuous improvement around lean, growth and leadership. Through the ingenuity of our people, the power of DBS and the impact of our meaningful technologies, we help realize life’s potential in ourselves and for those we serve.

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