IT Support

Reposted 3 Days Ago
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Hiring Remotely in Luxembourg
Remote
Mid level
Financial Services
The Role
Responsible for user device installation, access management, incident resolution, and IT project participation while improving the production environment.
Summary Generated by Built In

Operating as an internationally integrated partnership in over 100 countries and territories, Forvis Mazars Group specialises in audit, tax and advisory services. The partnership draws on the expertise and cultural understanding of over 40,000 professionals across the globe to assist clients of all sizes at every stage in their development.

Your Role

  • Responsible for installation and configuration of users Devices (Windows 11, IOS).
  • In charge of User access management and profile creation
  • Perform incidents resolution and follow-up, problems identification, analysis, and customer support.
  • Participate in continuous improvement of the overall production environment and propose improvements where required.
  • Keep a high level of technical awareness within the assigned area of responsibility.
  • Participate to IT related projects.

Your profile

  • Degree in computer science.
  • At least 3 to 5 years of relevant work experience in IT support Team
  • Experience with Access management.
  • Excellent knowledge of Systems: VMware vSphere/VSAN/ESX, Windows 10 / Office 365, Windows Server 2019/2022, Active Directory, Entra ID, Intune, Power shell and scripting languages.
  • Excellent verbal and written communication skills.
  • Knowledge of ITIL framework and ITSM Tools
  • Strong problem solving and troubleshooting skills with the ability to exercise mature judgment.
  • IT passioned, highly motivated, organized, autonomous with a critical mind and a strong desire to improve things.
  • Fluency in French and English. Any other language would be considered as an additional asset.

We offer you

The ability to acquire and develop an experience that will ensure a career in an expanding environment;

A growing company with many interesting IT projects and new technology deployments;

The opportunity to join a human sized international group and friendly environment that can give relief to your skills and satisfy your intellectual curiosity.

Forvis Mazars is an equal opportunities employer and is committed to building a diverse and inclusive culture in which each individual feels welcomed.

We consider candidates based on their skills, abilities or experiences as we believe everyone brings their own talents with them.

The diversity of our talents is what makes our work environment multicultural, innovative and enriching.

Skills Required

  • Degree in computer science
  • At least 3 to 5 years of relevant work experience in IT support team
  • Experience with access management
  • Knowledge of ITIL framework and ITSM tools
  • Fluency in French and English
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The Company
HQ: Luxembourg
337 Employees
Year Founded: 2009

What We Do

Forvis Mazars Group SC is an independent member of Forvis Mazars Global, a leading professional services network. Operating as an internationally integrated partnership in over 100 countries and territories, Forvis Mazars Group specialises in audit, tax and advisory services. Present in Luxembourg for more than 20 years, we are recognised both nationally and internationally for our industry expertise and the quality of our services. Our strength relies on our proactivity, competitive fee structure, large panel of services and group integration. By combining our global thinking with technical expertise, we deliver trust and create value for our clients. We support companies from all industry sectors and all sizes, in achieving their growth and success. While fulfilling all your needs, we will provide you with a complete and tailored range of services to support you in your development. To ensure our clients meet their business goals, our top priority is to deliver high quality work while offering a personalised one-to-one approach.

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