Guardian Tax is seeking a reliable and tech-savvy IT Support Technician to join our in-office team in Irvine, CA. If you enjoy troubleshooting technical issues, supporting end-users, and working with systems and hardware in a fast-paced environment, this is a great opportunity to continue building your IT career within a collaborative, team-focused workplace.
🛠️ What You’ll Do- Set up, configure, and maintain Windows and macOS computers for new and current staff
- Troubleshoot hardware, software, printer, and connectivity issues
- Provide day-to-day in-office help desk support for team members
- Respond to and resolve helpdesk tickets in a timely and professional manner
- Assist with employee onboarding and offboarding, including user accounts, permissions, and system access
- Assist employees with password resets, software access, and system navigation
- Manage user seats across CRM systems, RingCentral, and other SaaS platforms
- Administer Google Workspace (Gmail, Drive, Groups, Admin Console, security settings)
- Track and organize IT inventory while maintaining accurate device documentation
- Utilize ticketing systems to track, prioritize, and resolve support requests
- 3+ Months of Experience
- Computer Science, CIS, MIS, Information Technology, or related.
- Experience working with ticketing or IT service management systems
- Working knowledge of G-Suite Administration
- Familiarity with VoIP systems such as RingCentral and cloud-based CRM platforms
- Comfortable setting up computers, printers, and basic networking equipment
- Strong front-line troubleshooting skills with basic to intermediate knowledge of networking concepts such as TCP/IP, VPN, DNS, and DHCP.
- Clear communication skills and a positive, team-oriented attitude
- Eagerness to learn and grow in a technology-driven environment
- Scripting or automation experience (PowerShell, Bash, Python, etc.)
- Location: Irvine, CA (in-office only; no remote or hybrid option)
- Full-time | Monday–Friday
- Pay: $23-$29
- Paid holidays
- Health benefits available after 90 days of employment
If you’re looking for an opportunity to grow your technical skills, gain hands-on IT experience, and work in a supportive environment, we’d love to hear from you. Apply today!
Skills Required
- 3+ months of experience
- Degree in Computer Science, CIS, MIS, Information Technology, or related
- Experience with ticketing or IT service management systems
- Working knowledge of Google Workspace administration
- Familiarity with VoIP systems such as RingCentral and cloud-based CRM platforms
- Ability to set up computers, printers, and basic networking equipment
- Troubleshooting skills and basic to intermediate networking knowledge (TCP/IP, VPN, DNS, DHCP)
- Clear communication skills and team-oriented attitude
- Eagerness to learn and grow in a technology-driven environment
- Scripting or automation experience (PowerShell, Bash, Python)
What We Do
Guardian Tax is a professional tax resolution firm that helps individuals and businesses navigate complex tax filings and IRS issues. They provide expert tax preparation, resolution services, and guidance to help clients manage their financial futures, resolve tax debt, and ensure compliance with federal and state tax requirements. Their mission is to provide cost-effective, expert solutions that simplify the tax process and bring peace of mind to their clients.
