The Role
Provide in-office day-to-day helpdesk support: set up and maintain Windows/macOS devices, troubleshoot hardware/software/printer/connectivity, manage Google Workspace and SaaS accounts, handle ticketing, assist onboarding/offboarding, and maintain IT inventory and documentation.
Summary Generated by Built In
💻 IT Support Tech L1Guardian Tax is seeking a reliable and tech-savvy IT Support Technician to join our in-office team in Chandler, AZ. If you enjoy troubleshooting technical issues, supporting end-users, and working with systems and hardware in a fast-paced environment, this is a great opportunity to continue building your IT career within a collaborative, team-focused workplace.🛠️ What You’ll Do
- Set up, configure, and maintain Windows and macOS computers for new and current staff
- Troubleshoot hardware, software, printer, and connectivity issues
- Provide day-to-day in-office help desk support for team members
- Respond to and resolve helpdesk tickets in a timely and professional manner
- Assist with employee onboarding and offboarding, including user accounts, permissions, and system access
- Assist employees with password resets, software access, and system navigation
- Manage user seats across CRM systems, RingCentral, and other SaaS platforms
- Administer Google Workspace (Gmail, Drive, Groups, Admin Console, security settings)
- Track and organize IT inventory while maintaining accurate device documentation
- Utilize ticketing systems to track, prioritize, and resolve support requests
- 1+ year of IT support experience
- Help desk experience required
- Computer Science degree or related technical degree required
- Experience working with ticketing or IT service management systems
- Working knowledge of Google Workspace (Gmail, Groups, Admin Console)
- Familiarity with VoIP systems such as RingCentral and cloud-based CRM platforms
- Comfortable setting up computers, printers, and basic networking equipment
- Strong attention to detail and organizational skills
- Clear communication skills and a positive, team-oriented attitude
- Eagerness to learn and grow in a technology-driven environment
- Scripting or automation experience (PowerShell, Bash, Python, etc.)
- Location: Chandler, AZ (in-office only; no remote or hybrid option)
- Full-time | Monday–Friday
- Pay: $18–$23 per hour (based on experience)
- Paid holidays
- Health benefits available after 90 days of employment
If you’re looking for an opportunity to grow your technical skills, gain hands-on IT experience, and work in a supportive environment, we’d love to hear from you. Apply today!
Skills Required
- 1+ year of IT support experience
- Help desk experience
- Computer Science degree or related technical degree
- Experience with ticketing or IT service management systems
- Working knowledge of Google Workspace (Gmail, Groups, Admin Console)
- Familiarity with VoIP systems such as RingCentral and cloud-based CRM platforms
- Comfortable setting up computers, printers, and basic networking equipment
- Strong attention to detail and organizational skills
- Clear communication skills and a positive, team-oriented attitude
- Eagerness to learn and grow in a technology-driven environment
- Scripting or automation experience (PowerShell, Bash, Python)
Am I A Good Fit?
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.
Success! Refresh the page to see how your skills align with this role.
The Company
What We Do
Guardian Tax is a professional tax resolution firm that helps individuals and businesses navigate complex tax filings and IRS issues. They provide expert tax preparation, resolution services, and guidance to help clients manage their financial futures, resolve tax debt, and ensure compliance with federal and state tax requirements. Their mission is to provide cost-effective, expert solutions that simplify the tax process and bring peace of mind to their clients.
