Jitterbit is a leading data, application, and process workflow automation solution. Rooted in iPaaS and fueled by an ambitious vision, we integrate critical business processes to deliver the experiences and insights needed by enterprises of all sizes to accelerate their digital journey and future proof their business. Simply put, we power people to perform their best.
Jitterbit empowers business transformation by automating critical business processes for faster, more informed decision-making. Jitterbit is the only provider to seamlessly combine and simplify the power of integration, APIM, and no-code app creation to amplify the value of your tech stack and speed up your digital journey. Organizations worldwide rely on Jitterbit’s experience and expertise to help them save time and money, while creating exceptional experiences, now and into the future.
Job DescriptionWe are seeking a versatile and highly skilled IT Support & Systems Engineer to manage our multi-platform endpoint environment and support our growing team. In this role, you will be the go-to technical resource for our team, ensuring seamless daily operations while actively automating and scaling our device deployment infrastructure. The ideal candidate possesses deep expertise across macOS and Windows environments (with a solid working knowledge of Linux), has hands-on experience with identity provider integrations, and is highly proficient in modern MDM scripting and automation.
Endpoint Management & Automation
• Manage, configure, and secure fleet devices using MDM platforms (Kandji, Jamf Pro, or Ivanti).
• Write and maintain custom deployment scripts (Bash, Zsh, PowerShell) to automate out-of-box enrollment, application installation, and system configurations.
Identity & Access Management
• Manage and administer user lifecycles, permissions, and group policies using Active Directory and Google Workspace Enterprise.
• Maintain directory integrations, single sign-on (SSO) configurations, and security access controls.
Cross-Platform Support
• Provide Tier 2/3 engineering and daily troubleshooting support for macOS (60%), Windows (35%), and Linux (5%) environments. Daily Operations & Troubleshooting
• Resolve hardware, software, network, and peripheral issues for local and remote users. • Maintain detailed IT documentation, inventory assets, and contribute to internal knowledge bases.
Daily Operations & Troubleshooting
• Resolve hardware, software, network, and peripheral issues for local and remote users.
• Maintain detailed IT documentation, inventory assets, and contribute to internal knowledge bases.
Qualifications● Operating Systems: Advanced administration of macOS and Windows 10/11; solid CLI familiarity and basic troubleshooting in Linux (Ubuntu/RedHat) environments.
● MDM & Automation: Proven experience designing and implementing zero-touch provisioning. Strong scripting skills (Bash/Zsh for Mac, PowerShell for Windows) specifically tailored for Kandji, Jamf Pro, or Ivanti Endpoint Manager.
● Identity Infrastructure: Hands-on experience with local/hybrid Active Directory (GPOs, security groups) and advanced administration of Google Workspace/Google Enterprise environments.
● Networking & Security: Solid understanding of TCP/IP, DNS, DHCP, VPNs, and endpoint security best practices.
● Soft Skills: Outstanding customer service orientation with the ability to explain complex technical concepts to non-technical users.
Additional InformationWhat You’ll Get:
- Work for a growing leader within the Integration Platform as a Service (iPaaS) tech space
- Join a mission-driven company that is transforming the industry by changing the way customers use API creation within business-critical processes.
- Career development and mentorship
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Jitterbit is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.
Skills Required
- Advanced administration of macOS and Windows 10/11, with CLI familiarity and basic Linux troubleshooting.
- Experience designing and implementing zero-touch device provisioning.
- Strong Bash or Zsh scripting for macOS and PowerShell scripting for Windows, tailored to Kandji, Jamf Pro, or Ivanti Endpoint Manager.
- Hands-on experience administering local or hybrid Active Directory, including GPOs and security groups.
- Advanced administration of Google Workspace or Google Enterprise environments.
- Understanding of TCP/IP, DNS, DHCP, VPNs, and endpoint security best practices.
- Ability to provide excellent customer service and explain technical concepts to nontechnical users.
What We Do
Jitterbit is the API transformation company that accelerates innovation by combining the power of APIs and integration. The Jitterbit API integration platform enables companies to rapidly connect SaaS, on-premise and cloud applications and instantly infuse artificial intelligence into any business process. With Jitterbit, integration moves at the speed of business as needs evolve. Jitterbit has been in business for more than 10 years and 50,000 users trust Jitterbit to connect the digital systems they use every day. A leader in the Gartner Magic Quadrant for Enterprise Integration Platform-as-a-Service, Jitterbit is also ranked #1 in Customer Satisfaction for Cloud Data Integration on G2Crowd.
