IT Support Specialist

Posted 19 Days Ago
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Hafnarfjörður, Hafnarfjarðarkaupstaður, Höfuðborgarsvæði
In-Office
Junior
Fintech • Payments
The Role
The IT Support Specialist will support users globally, manage cloud product permissions, onboard/offboard employees, and manage peripheral equipment.
Summary Generated by Built In
Description

Rapyd has unified payments, payouts and fintech on one worldwide platform, and we’re assembling the world’s best team to liberate global commerce. With offices in Tel Aviv, Amsterdam, Singapore, Iceland, London, Dubai, Hong Kong, and the U.S., the opportunities at Rapyd are limitless.

We believe in straight talk, quick decisions, strong execution and elegant solutions. Rapyd is where hard work pays off and careers take off. Join us and let’s build the future of fintech together.

Get the tools to grow globally at www.rapyd.net. Follow: Blog, Insta, LinkedIn, Twitter

Responsibilities:

  • Supporting users in multi-region environments & worldwide teams.
  • Managing users and permissions of cloud based products.
  • Mastering, deploying and supporting the latest technologies.
  • Onboarding and offboarding process.
  • Managing computers and peripheral equipment

Requirements
  • At least 2 years experience as a help desk specialist in a cloud-based environment.
  • Service-oriented, patience and independent
  • Fast learner
  • Strong understanding of computer systems and hands-on experience with installing and maintaining peripheral equipment
  • Experience supporting Mac’s
  • Knowledge of Atlassian products (Jira administration) - advantage.
  • Fluent English
  • Good understanding of cloud environments - advantage
  • Familiarity with G suite - advantage
  • Basic scripting skills (Powershell, Bash or Python) – advantage

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Top Skills

Atlassian Products
Bash
Cloud-Based Products
Google Suite
JIRA
Powershell
Python
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The Company
HQ: London
800 Employees
Year Founded: 2016

What We Do

Build Bold.

Liberate global commerce with all the tools your business needs to create payment, payout and fintech experiences everywhere.

Around the world, customers want to pay in a thousand different ways. Businesses and consumers want to get paid faster. And developers want to build new products and possibilities. Rapyd makes it happen, giving you more ways than anyone to make fintech work for your business. With Rapyd, your business can accept and send payments to just about anyone—faster, cheaper and easier. And Rapyd clients see an average of 196% return on investment and spend 70% less time managing payments.

Whether you’re building an app, selling a product, sending payments or doing a little of everything, Rapyd has solutions that let you boldly do what you do best.

• Send and receive funds
• Add hundreds of payment methods worldwide
• Issue prepaid virtual and physical cards
• Simplify money management and foreign exchange
• Integrate fintech with APIs

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