KION North America, a leading provider of material handling solutions, is seeking an experienced and proactive IT Support Specialist to join our dynamic team! As the IT Support Specialist, you will play a pivotal role diagnosing end-user technical issues in the areas of applications, operating systems, hardware, network connectivity and/or user issues.
Must have proven technical knowledge of personal computer hardware/software systems in a LAN/WAN environment. Preferred Certifications: CompTIA A+ and Microsoft Certified Solutions Expert (MCSE).
This role is located on-site in the beautiful greater Charleston area: Summerville, SC and reports to the IT Manager.
What we offer:
- Career Development
- Competitive Compensation
- Comprehensive Employee Benefits
- 401k Plan with Generous Company Match
Learn More Here: https://www.kion-na.com/about_us/careers/
KION North America is proud to provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Tasks and Qualifications:
ESSENTIAL DUTIES:
- Perform regular administrative functions to ensure appropriate access to end users
- Respond to support calls and completing users software/hardware installations
- Install or remove software as needed
- Follow a pre-defined process for setting up computers
- Travel (drive) to multiple KION Group sites local to the Summerville, SC area
QUALIFICATIONS:
- Proven technical knowledge of personal computer hardware/software systems in a LAN/WAN environment
- 2+ years experience in an IT support/technical environment, client/server platform or with personal computer
- Good judgment and analytical ability essential for responding to support calls and completing users software/hardware installations
- Professional manner in person, on the telephone, and via e-mail; effective communication and follow-up/ organizational skills
- Ability to establish and maintain a high level of user trust and confidence in the IT teams knowledge of and concern for the user’s business needs
- Must be capable of lifting and carrying a min of 50lbs
EDUCATION:
- High school diploma or equivalent
- Associate degree in Computer Technology a plus
- Preferred Certifications: CompTIA A+ and Microsoft Certified Solutions Expert (MCSE)
SUPERVISORY RESPONSIBILITIES:
- None
What We Do
Looking to make your move? Then you’ve come to the right place! We are the KION Group, and the world of intralogistics is our home. Our solutions ensure the smooth flow of materials and information in production plants, warehouses, and distribution centers in over 100 countries.
We have around 41,000 employees who make a real difference, helping us to become who we are today: the biggest manufacturer of forklift trucks and warehouse handling equipment in Europe, and one of the world’s leading warehouse automation providers.
Successful? We are, but it’s all down to the motivated, highly trained, and multi-talented people that work for us. Would you like to be part of an international, diverse team? We can offer you interesting jobs and exciting career opportunities in an innovative, rapidly-growing, and forward-looking industry.
With us, you benefit from numerous development opportunities in a globally active group, including the possibility of working at one of our locations abroad on a temporary basis.
No matter which of our sites you work at, the KION values—integrity, collaboration, courage, and excellence—shape our individual action and our collaboration with colleagues, managers, customers, suppliers, and applicants both nationally and internationally.
Who makes up the KION Group? With our international brands Linde Material Handling, STILL, and Baoli, as well as regional brands Fenwick and OM, we stand for exceptional technology and service expertise for forklift trucks and warehouse handling equipment around the world. Dematic expands the portfolio with its automated material handling solutions for intralogistics processes in warehouses, production, and sales
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