IT Support Services Analyst

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Vandergrift, PA
In-Office
Healthtech
The Role
Overview

To work as a member of an IT team responsible for all aspects of systems hardware, software and related infrastructure.

Responsibilities

• Build and maintain Windows workstations.• Provide support to users of IT systems.•Conduct software validation and qualification protocols.• Develop and maintain installation and configuration procedures.• Maintain software and hardware inventories / track installation and license counts.• Assist in network infrastructure maintenance.• Stay abreast of latest technologies and acquire new skills as needed.• Ability to build and maintain multiple workstations.

• Provide input to manager to improve department operation andefficiency.• Identify and report possible preventative and corrective actions.• Works independently referring questions and problems to manager.• Extreme confidentiality with all accessible information.• Responsible for compliance to company's Quality Policy Manual.• Responsible for compliance to company's safety policies.• Positive representation of the company to the outside world.• Confidential access to the company's new and/or existing product designs, plans and customer base.

Qualifications

• Associates or Bachelors degree in relevant field.• Experience with hardware installation and configuration.• Solid organizational and planning skills.• Knowledge of Windows Server.• Experience with a linux or unix shell.• Familiar with network operations.

• Ability to get along well with other.


• Good visual acuity.• Ability to sit for extended periods of time.• Ability to occasionally lift a minimum of 30 pounds.• Majority of day spent in clean, climate controlled office area.

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The Company
HQ: Bloomington, Indiana
7,543 Employees
Year Founded: 1963

What We Do

At Cook, we are building our future on Invention, Connection, People, and Community.

As a privately owned company, we can look at the world our own way and do what we feel passionate about. What are we passionate about? That’s simple: Making unique, quality products and connecting with people to improve lives on both sides of the device.

Central to our focus on building deep connections is our belief in the importance of identifying innovative solutions to help customers, patients, employees, and communities thrive. We understand that our ongoing success will come from creating inclusive, supportive, and healthy environments where we can prosper together. Our people are our greatest asset and are at the heart of everything we do. Come build with us.

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