IT Support Internship

Reposted 3 Days Ago
Be an Early Applicant
Bangkok, Phra Nakhon, Bangkok, THA
In-Office
Internship
Edtech • Information Technology • Professional Services
The Role
Assist in providing technical support, managing IT assets, hardware maintenance, system deployment, and collaborating on user support tools while documenting IT procedures.
Summary Generated by Built In

About LEARN Corporation

LEARN Corporation is Thailand’s leader in lifelong-learning EdTech. Guided by our conviction that “learning opportunities can improve one’s quality of life,” we harness technology to design engaging, age-inclusive learning experiences that help people develop new skills, achieve ambitious goals, and pass on good things to others—advancing Thai society together.

Across 12-plus business units—including OnDemand, Ignite, Skooldio, Learn Satit Pattana School, Crest School, and more—we reach hundreds of thousands of learners every year. Our dream is to serve as a private “ministry of education,” upgrading education nationwide and preparing every learner for the future.

Join us and shape the next chapter of learning in Thailand.

What You’ll Drive
  • User Support: Assist in providing day-to-day technical support for user requests and troubleshooting.
  • Asset Management: Help maintain the IT Asset Inventory and learn how to track hardware/software life cycles.
  • Hardware Maintenance: Learn to diagnose, repair, or replace damaged hardware and assist in communicating with vendors for repairs.
  • System Deployment: Gain hands-on experience in PC/Notebook builds, configuration, and software installation (Windows 10/11, MacOS, and Ubuntu).
  • Account Administration: Learn the basics of Active Directory (AD) management, including account creation, maintenance, and distribution list setups.
  • Collaboration Tools Support: Assist users with remote access tools (VPN/VDI/RDP) and online meeting platforms like Google Meet and Zoom.
  • Technical Documentation: Help update technical manuals regarding IT operations, procedures, and network schematics.
  • On-site Support: Support the team in office movements (relocating IT equipment) and occasionally travel to other branches for on-site support.
What You’ll Bring
  • Currently pursuing a Bachelor’s degree in Computer Science, Information Technology, or a related field.
  • A strong interest in IT Infrastructure and a basic understanding of hardware, software, and networking.
  • A proactive attitude with a willingness to learn how to diagnose and resolve technical issues.
  • Good communication skills and the ability to interact professionally with employees at all levels.
  • Open-mindedness and the ability to work effectively in a multicultural and diverse environment.
  • A strong desire to help others and provide a positive "customer service" experience for internal staff.

Skills Required

  • Currently pursuing a Bachelor's degree in Computer Science, Information Technology, or a related field.
  • A strong interest in IT Infrastructure and a basic understanding of hardware, software, and networking.
  • Good communication skills and the ability to interact professionally with employees at all levels.
  • Open-mindedness and the ability to work effectively in a multicultural and diverse environment.
  • A strong desire to help others and provide a positive customer service experience for internal staff.
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The Company
417 Employees

What We Do

LEARN Corporation is Thailand's leader in lifelong-learning EdTech, pioneering innovation by applying technology to develop and design learning experiences for people of all ages, with a mission to upgrade education nationwide.

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