Global restaurant brands run their operation on the Crunchtime platform. Delivering a consistent guest experience across every location and managing food and labor costs are at the core of how Crunchtime’s software is used today in over 150,000 locations across 100+ countries by the world’s top restaurant and foodservice operators. Customers including Chipotle, Culver’s, Domino’s, Dunkin’, Five Guys and P.F. Chang’s rely on our top-ranked platform which now includes Zenput to manage inventory, staff scheduling, learning and development, food safety, operational tasks and audits.
Join our IT team in Guadalajara for a structured, 12-week immersive program designed to turn foundational knowledge into professional expertise. Seeking an intern who wishes to gain real-world experience with the various activities within a SaaS company. You’ll work on meaningful projects directly related to key Crunchtime business goals. Supporting internal employees and giving support to different departments.
What you’ll do as an IT Support Intern- Provide day-to-day IT operational support.
- Provide resolution to the issues raised by the users.
- Document procedures, guidelines, and projects in which you are participating.
- Participate in designing and implementing IT processes, tools, and methodologies to ensure an effective and efficient service delivery.
- Evaluate existing processes and translate opportunities into technical requirements, logic, and code.
- Provide advice, evidence, and guidance during audit engagements.
- Strong communication skills in English.
- Proficient in troubleshooting client issues and efficiently providing long-term solutions and recommendations.
- Knowledge of operating systems (Mac OS / UNIX /Windows).
- Knowledge of common software applications (Microsoft 365, browsers, etc.)
- Basic understanding of computer systems, networks, and troubleshooting
- Mobile Device Management experience
- Strong problem-solving and communication skills
- Professional Development: Access to mentorship and guidance from experienced professionals within Crunchtime to support their growth and development.
- Hands-on Experience: Opportunities to work on real projects and contribute to meaningful initiatives, gaining practical experience in their field of interest.
- Compensation: Interns will be compensated for their participation during the Internship program.
- Lunch and Snacks at the Office: Access to free lunch when provided at the office during lunchtime.
- Provided Equipment: Interns will be provided with a laptop and any other required equipment to perform their work activities.
- Networking Opportunities: Exposure to a diverse and inclusive work environment, fostering connections with colleagues and industry professionals.
- Feedback and Evaluation: Regular feedback sessions and performance evaluations to provide guidance and support in their learning journey.
- Potential for Future Opportunities: Possibility of future employment. Note: It depends on the business’s needs.
Accessibility Accommodation Statement
Crunchtime complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact [email protected].
Equal Employment Opportunity Statement
At Crunchtime, we are an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other characteristic.
We have an inclusive and diverse workplace where every team member is respected and valued. As a global software development company, we believe that our diverse employee population enriches our work environment.
Join us in our mission to provide the best software solutions to the food industry. We encourage you to apply regardless of your background or experience; even if you don’t meet all the qualifications, because we believe unique experiences and perspectives make us a stronger team.
Skills Required
- Strong communication skills in English
- Proficient in troubleshooting client issues
- Knowledge of operating systems
- Knowledge of common software applications
- Basic understanding of computer systems and networks
What We Do
Zenput is how top operators elevate team execution in every store. Restaurant, retail, and other multi-unit operators such as Chipotle, Domino's, and 7-Eleven use the platform to automate how operating procedures and key initiatives are rolled-out and enforced. Supporting 50,000 locations in over 40 countries, Zenput makes every field and store employee more productive and better equipped to do their jobs well. For more information, visit zenput.com.
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