IT Support - II Level Specialist

About us:

Founded on the dream and insight of three sports journalists in 1945, Sisal was the first Italian company to operate in the gaming and betting industry as a government licensee.

As of August 4, 2022, Sisal is part of Flutter Entertainment plc, the world’s largest online sports betting and gaming operator, with a portfolio of globally recognized brands and listed on the London and New York stock exchanges.

The company’s commitment to building a more responsible future rests on a sustainability strategy with long-term objectives to affirm Sisal as a leader in Responsible Gaming, an innovative and sustainable company and an exemplary work environment.

What you’ll do:

• Knowledge of remote connection programs such as "putty";

• Previous experience in Level II support of at least 6 months / 1 year;

• Provide technical support;

• Basic knowledge of SQL;

• Structured networking knowledge.

Who you are:

• Bachelor degree in Informatic;

• Good command italian language;

• Predisposition to problem solving;

• Aptitude for team work;

• Initiative, adaptability and flexibility;

• Propensity to achieve results.

What we offer you/you can expect from us:

• Permanent contract;

• Hybrid work;

• All inclusive place to work;

• Company -Owned Devices: Laptop and business mobile phone;

• Meal Allowance;

• Supplementary Health Insurance;

• Pension fund.

Looking for a role that can support your learning and career goals:

• Psychological well-being: online meditation courses, medical online service, counseling service thanks to the support of certified psychologists and coaches;

• Continuous learning for soft and hard skills (es. learning platform; managerial learning to be fully exploited thanks to Flexi Learning, which allows you to dedicate at least 4 hours per month for your professional growth);

• Support for parents and children and new mothers’ contributions;

• Volunteering during your working hours.

Equal Opportunity
Sisal is an Equal Opportunity Employer. Diversity and Inclusion are fundamental values for us. We welcome any candidate without distinction of sex, age, culture, religion, ethnicity, sexual orientation, gender identity and expression.
Location: Tirana, Albania