The Role
Provide technical support through calls, chat, and email; troubleshoot basic computer, software, browser, and internet issues; assist with video files, uploads, downloads, and digital evidence; provide remote assistance; document troubleshooting steps; and escalate complex issues. The role is office-based in Kolkata, accepts freshers, requires graduation, and includes rotational shifts and six-day workweeks.
Summary Generated by Built In
Job Description:
Start your IT career with a great opportunity!
#Hiring #KolkataJobs #SaltLakeJobs #ITSupport #ITJobs #TechnicalSupport #FreshersJobs #FreshersHiring #WalkInInterview #ComputerScienceJobs #KolkataHiring #JobsInKolkata #HiringNow
Position: IT Support Executive
* Location: Salt Lake, Sector V, Kolkata
* Work Mode: Work From Office
* Interview Mode: Walk-in
* Experience: Freshers & Experienced Candidates
* Education: Graduation Mandatory
*Preferred: Technical / Computer Science Graduates
JOB RESPONSIBILITIES
* Provide technical support through calls, chat & email
* Troubleshoot basic computer, software, browser & internet issues
* Assist users with video files, uploads, downloads & digital evidence Provide remote technical assistance
* Document issues & troubleshooting steps
* Escalate complex technical issues to the relevant team
* Freshers are welcome! Prior IT Support experience is NOT mandatory.
Interested candidates can attend the Walk-in Interview at Salt Lake, Sector V, Kolkata with their updated resume.
Requirements
✅ Basic computer knowledge
✅ MS Word, Excel & PowerPoint knowledge
✅ Good communication & problem-solving skills
✅ English & Hindi mandatory
✅ Smartphone is mandatory
✅ Basic knowledge of internet, email, file management & troubleshooting
✅ Freshers with a willingness to learn are encouraged to apply
Benefits
SALARY
* Day Shift: Up to ₹16,000 In-Hand
* Night Shift: Up to ₹18,000 In-Hand
SHIFT TIMINGS
* 6:00 AM – 2:00 PM
* 2:00 PM – 11:00 PM
* 11:00 PM – 6:00 AM
* Working Days: 6 Days Working
* Week Off: Rotational
Skills Required
- Graduation
- Basic computer knowledge
- Microsoft Word, Excel, and PowerPoint knowledge
- Good communication and problem-solving skills
- English language proficiency
- Hindi language proficiency
- Smartphone
- Basic knowledge of internet, email, file management, and troubleshooting
- Technical or Computer Science degree
Am I A Good Fit?
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.
Success! Refresh the page to see how your skills align with this role.
The Company
What We Do
2COMS is an India-based recruitment and manpower consultancy that helps organizations meet workforce needs through leadership hiring, general and IT staffing, apprenticeship management, international recruitment, gig workforce solutions, payroll and compliance, and HR technology. The company serves employers across industries while connecting job seekers with domestic and global opportunities through technology-enabled, end-to-end workforce and talent-management services.
