We are seeking an experienced and strategic Manager, IT Systems Engineering to lead our core IT Systems teams, specifically overseeing the Application Systems Engineering and Client Platform Engineering functions. This role is essential for driving efficiency, security, and innovation across our end-user computing and enterprise application landscapes. The ideal candidate will be a strong technical leader capable of managing multiple, complex initiatives, developing talent, and collaborating cross-functionally to deliver a secure, stable, and highly productive technology environment.
Team Leadership & Management:
- Manage and mentor our Application Systems Engineering and Client Platform Engineering teams, fostering a culture of continuous improvement, automation, and technical excellence.
- Lead the design, implementation, and administration of critical enterprise SaaS applications (e.g., Okta, Google Workspace, Atlassian, Slack, Entra ID), as well as endpoint management platforms (e.g., Jamf, Intune, UEM, Virtual Desktops).
- Prioritize and manage workloads, ensuring the teams deliver key initiatives and projects within demanding timelines.
Strategy & Architecture:
- Oversee the architecture, deployment, securing, managing, and maintaining of end-user computing environments and platforms.
- Provide strategic guidance on the evolution and optimization of our IT systems and infrastructure, including Identity and Access Management (IAM) functions and Single Sign-On (SSO) solutions.
- Continuously evaluate the environment for strategic gaps, driving initiatives to enhance system maturity and security posture.
Operations & Support:
- Act as the highest-level escalation point for the most challenging system issues and outages.
- Ensure the implementation and enhancement of endpoint deployment, configuration management, patching, and compliance processes.
- Proactively identify and automate complex manual processes across both application and client platforms.
- Oversee the development and maintenance of comprehensive, high-quality IT documentation, playbooks, and system integration plans.
Collaboration & Communication:
- Collaborate with security, infrastructure, and other teams to develop best practices, tools, and procedures for a secure, stable, and user-friendly environment.
- Partner with stakeholders across business units to understand technology requirements and provide technical solutions.
- Proven experience (7+ years) in a technical role such as IT Systems Engineer, IT Infrastructure Engineer, or equivalent, with at least 2 years of experience effectively managing and guiding technical teams.
- Expert-level knowledge and practical application of advanced IAM concepts (SSO, SAML, SCIM, OIDC, RBAC, ABAC) and experience in implementing solutions like Okta and Microsoft Entra ID.
- Deep technical understanding and experience in managing UEM and MDM tools (e.g., Jamf, Microsoft Intune, NinjaOne, SCCM/MECM).
- Strong proficiency in automation scripting (e.g., Python, PowerShell, Shell scripts) and experience with iPaaS platforms (e.g., Okta Workflows, Workato) for complex integrations.
- Experience handling large-scale device and application deployments, endpoint lifecycle management, and virtual desktop environments (e.g., Azure Virtual Desktop, Citrix).
- Familiarity with cloud computing platforms (e.g., AWS, GCP, Azure).
- Exceptional analytical, troubleshooting, and complex problem-solving skills, coupled with a deep understanding of IT operations, incident management, and change management best practices.
- Demonstrated ability to drive measurable results and lead technical teams in a dynamic, fast-paced, high-growth environment.
- Highly organized, attentive to detail, proactive, and capable of managing multiple initiatives simultaneously while meeting critical deadlines.
- Strong understanding of cybersecurity best practices and endpoint protection technology.
- Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field is a huge plus.
- Relevant industry certifications (e.g., Okta Certified Administrator/Consultant, Jamf Certified Admin/Expert, Okta Certified Workflows).
- Flexibility for odd hours and on-call duties is required to support critical operations and global infrastructure.
For roles with on-target-earnings (OTE), the pay range includes both base salary and target incentive compensation. Target incentive compensation for some roles may include a ramping draw period. Compensation is higher for those who exceed targets. Candidates may receive more information from the recruiter.
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What We Do
Navan is the leading all-in-one business travel and expense management solution that makes travel easy for frequent travelers. From finding flights and hotels, to automating expense reconciliation, with 24/7 support along the way, Navan delivers an intuitive experience travelers love and finance teams rely on. See how Navan customers benefit and learn more at navan.com.
Why Work With Us
At Navan, we’re never satisfied with the status quo, and we know breakthrough ideas come from diverse perspectives. We are committed to cultivating a workplace that reflects the diversity of the customers we serve while fostering leadership and innovation.
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Employees engage in a combination of remote and on-site work.
In-person connections is the foundation of Navan, the connections forged through face-to-face interactions improve company culture and what we can achieve together. We operate on a hybrid working model, which we define as four days a week in-office.
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