IT Support Engineer

Posted 14 Days Ago
Be an Early Applicant
Ho Chi Minh City, Ho Chi Minh
1-3 Years Experience
Food
The Role
The IT Support & Operations Officer provides end-user support, troubleshooting hardware and application issues, managing IT infrastructure and networks across offices, and implementing solutions according to the IT Policy. The role involves improving service delivery to internal and external customers while adhering to incident management processes.
Summary Generated by Built In

- Support for user for hardware issues and application issues.
- In charge of IT infrastructure in offices
- In charge of Network across offices
- Knowing about office 365 applications

Job Description:

The IT Support & Operations Officer provides standard end-user support and troubleshooting in line with Nutreco’s IT Policy and Strategy. This includes providing support for local business applications, providing support for Nutreco applications and execution of other relevant IT tasks. The IT S&O Officer is responsible for providing technical assistance, analysis and solutions to issues reported or escalated from the service desk. He / she supports the execution of the Business IT strategy under the leadership of the Business IT Specialist and/or Manager.
The IT Support & Operations Officer reports hierarchically to the Business IT Specialist or Manager. The IT S&O Officer has a local scope.
The role applies incident and problem management processes to provide resolution to incidents or appropriate workarounds for problems while seeking to proactively and continuously improve support to the Nutreco’s internal and external customers.

- Support for user for hardware issues and application issues.
- In charge of IT infrastructure in offices
- In charge of Network across offices
- Knowing about office 365 applications

Our organisation:
Nutreco is a global leader in animal nutrition and fish feed. Our advanced nutritional solutions are at the origin of food for millions of consumers worldwide. Quality, innovation and sustainability are guiding principles, embedded in the Nutreco culture from research and raw material procurement to products and services for agriculture and aquaculture. Experience across 100 years brings Nutreco a rich heritage of knowledge and experience for building its future.

Equal Opportunity Employer: 

Nutreco is an equal opportunity employer; applicants are considered for all roles without regard to race, color, religious creed, sex, national origin, citizenship status, age, physical or mental disability, sexual orientation, marital, parental, military status or any other status protected by applicable local law. Please advise us at any point during the recruitment and selection process if you require accommodation. Nutreco is committed to compliance with all applicable legislation, including providing accommodation for applicants with disabilities.

Top Skills

Application
Hardware
The Company
HQ: Amersfoort
3,740 Employees
On-site Workplace
Year Founded: 1994

What We Do

Nutreco is a global leader in animal nutrition and aquafeed. Our advanced nutritional solutions are at the origin of food for millions of consumers worldwide.

Quality, innovation and sustainability are guiding principles, embedded in the Nutreco culture from research and raw material procurement to products and services for livestock farming and aquaculture.

Experience across 100 years brings Nutreco a rich heritage of knowledge and experience for building its future. Nutreco employs approximately 11,000 people in 35 countries, with sales in over 90 countries.

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