What we offer
Explore a world of opportunities with us. Look ahead with us and help shape innovative solutions to make our world more sustainable and life healthier, more vibrant and more comfortable. At Evonik, you have the chance to explore, thrive, and grow alongside 33,000 colleagues. Among attractive career paths and high-quality development programs, we not only offer performance-based remuneration and occupational health benefits but also hybrid and flexible working environments with #SmartWork. Bring your fresh perspective, develop your strengths, break out your mold, and find a career that fits your dreams with us.
Click on the link below to learn what our employees have to say about Evonik:
https://careers.evonik.com/en/about/meet-the-team/
RESPONSIBILITIES
- Provide comprehensive hardware, software, and end-user support for unresolved issues, adhering to documented procedures and service level targets to ensure effective business operations.
- Deliver exceptional end-user support by addressing inquiries and resolving IT-related issues with a focus on customer satisfaction.
- Utilize standard office equipment and software proficiently, offering technical guidance as needed.
- Support business processes independently, showcasing strong problem-solving abilities and meticulous attention to detail.
- Perform additional relevant tasks as assigned.
REQUIREMENTS
- Education: Recent graduates are encouraged to apply. Candidates with prior customer service experience in a call center setting will have a competitive advantage.
- Language Skills: Proficiency in spoken and written English and Mandarin (Simplified Chinese) is required.
- Technical Skills: Basic knowledge of computer operating systems and strong PC literacy.
- Customer Service Skills: Excellent communication abilities with a strong orientation towards customer service. Demonstrated capability to resolve problems efficiently and accurately.
- Work Ethic: Commitment to the role, a positive attitude, and a willingness to learn and adapt.
Your Application
To ensure that your application is proceeded as quickly as possible and to protect the environment, please apply online via our careers portal. Further information about Evonik as Employer can be found at https://careers.evonik.com.
Please address your application to the Talent Acquisition Manager, stating your earliest possible starting date and your salary expectations.
Your Talent Acquisition Manager:
Company is
Evonik Malaysia
Top Skills
What We Do
Evonik is one of the world’s leading specialty chemicals companies. While we don’t produce electric cars, aircraft, medications or 3D printers, Evonik is part and parcel of these and many other end products. That’s because we contribute the small things that make a big difference. We make electric car batteries perform better, aircraft greener, medications more effective and 3D printers more efficient. In short: We think beyond the bounds of chemistry to make the world a better place. Today and tomorrow. We are an international group with a workforce of over 32,000 people spread across more than one hundred locations. Our daily work is shaped by global concerns, such as sustainability, diversity and digitalization. In all our business decisions, we take the present and future generations into consideration. After all, being ready for tomorrow is our business.
Interested in joining our global team? Our wide range of opportunities extends from creative and innovative research through international management all the way to production. Whether you’re studying, starting out in your career or a seasoned professional, come help us make the world a better place. For more information about careers at Evonik, go to:
www.careers.evonik.com. #HumanChemistry
Find our netiquette on: www.evonik.com/netiquette
