Digantara is a leading Space Surveillance and Intelligence company focused on ensuring orbital safety and sustainability. With expertise in space-based detection, tracking, identification, and monitoring, Digantara provides comprehensive domain awareness across all regimes, enabling end-users to gain actionable intelligence on a single platform. At the core of its infrastructure lies a sophisticated integration of hardware and software capabilities aligned with the key principles of situational awareness: perception(data collection), comprehension(data processing), and prediction (analytics). This holistic approach empowers Digantara to monitor all Resident Space Objects(RSOs) in orbit, fostering comprehensive domain awareness.
Why Us:
Be part of a collaborative and innovative environment where your ideas and skills make a real difference to the entire space realm.
Push the boundaries with hands-on experience, greater responsibilities, and rapid career advancement.
Competitive incentives, galvanising workspace, blazing team—pretty much everything you have heard about a startup.
We are seeking an IT Support Engineer I to manage day-to-day IT operations and provide technical support for end-user computing and workspace technology
Responsibilities:Manage and support Windows and Mac laptops, including setup, configuration, troubleshooting, and maintenance
Provide technical support for printers, scanners, and other peripheral devices
Troubleshoot and resolve WiFi connectivity issues for end users
Manage meeting room technology, including AV equipment, video conferencing systems, and display screens
Respond to IT support tickets and requests in a timely manner
Perform hardware and software installations and upgrades
Maintain inventory of IT equipment and assets
Manage hardware and software asset lifecycle including deployment, tracking, and disposal
Document technical procedures and maintain knowledge base articles
1-3 years of experience in IT support or help desk role
Strong knowledge of Windows and macOS operating systems
Experience with printer management and troubleshooting
Understanding of wireless networking basics
Experience with hardware and software asset management
Excellent customer service and communication skills
Ability to work independently and prioritize multiple task
Strong leadership capability with the ability to influence cross-functional stakeholders.
Comfortable working in a lean startup culture with high autonomy and accountability.
Ability to communicate effectively with both deep technical teams and senior business stakeholders.
Willingness to work from the Bengaluru office and collaborate closely with cross-functional teams.
Skills Required
- 1–3 years of experience in IT support or a help desk role
- Strong knowledge of Windows and macOS operating systems
- Experience with printer management and troubleshooting
- Understanding of wireless networking basics
- Experience with hardware and software asset management
- Excellent customer service and communication skills
- Ability to work independently and prioritize multiple tasks
- Strong leadership capability and ability to influence cross-functional stakeholders
- Ability to communicate effectively with technical teams and senior business stakeholders
- Willingness to work from the Bengaluru office
What We Do
Digantara is an Indian company specializing in space situational awareness, intelligence, and surveillance. It develops infrastructure and data solutions for monitoring objects and traffic in Earth orbit, and is expanding its capabilities into missile defense.
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