MGI Luxury Group, located in Bienne, Switzerland, is an international and innovative company of Movado Group, Inc. which is a prestigious manufacturer and marketer of luxury and fashion timepieces under the Movado, Concord, EBEL, Olivia Burton, MVMT, Hugo Boss, Coach, Lacoste, Tommy Hilfiger, and Calvin Klein brands. Our products are recognized for their competitive edge in the luxury/fashion market. The working environment of Movado Group, Inc. is entrepreneurial, people-oriented, dynamic, and fast-growing.
To reinforce our GIT team, based in Bienne, we are looking for a:
IT Support Analyst (100%)
JOB PURPOSE
In this role, you will provide first and second-level support to all employees across 19 different sites in the EMEA region, at all levels of the organization.
JOB RESPONSABILITIES / ROLES
Your main tasks will include:
Ensure timely operational and technical support for personal computers and peripherals on a daily basis.
Provide and ensure prompt and effective troubleshooting, resolution and documentation of all problems and service requests.
Develop accurate documentation of installation and configuration procedures for both standard and non-standard software packages.
Manage deployment and rollout of software and hardware.
Maintain an accurate inventory of GIT clients’ assets.
Create and maintain our knowledge base to support our users.
Ensure all our network assets are secured by collaborating with our Cybersecurity team.
Assist with new company opportunities in our region, such as opening new offices or moving existing offices.
SKILLS AND EXPERIENCE
Required degree:
Apprenticeship’s degree in Computer Science or related field
Required knowledge:
Fluent in French and English.
Proficient knowledge of Microsoft office, knowledge of SAP is an asset.
Experience with Desktop or Help Desk support is an asset.
Required competencies:
Rigorous, excellent sense of organization, coordination, and priorities.
Ability to work autonomously.
Proactive team player.
High degree of customer focus.
High energy / Strong Work Ethic.
Results-oriented.
Flexibility and ability to work in a fast-paced environment and adapt quickly to changing priorities and deadlines.
WHAT WE OFFER
A dynamic, respectful, and international environment
A motivated and positive team
Flexible working hours
Hybrid working (2 days home office per week)
Health insurance contribution
Attractive employee discounts
Long Service Awards
Competitive pension plan
Central location, close to the train station
If you are interested in evolving within the Information Technology area and believe you possess the necessary skills and background, please submit your application with your CV.
MGI Luxury Group Sàrl
For more information about our company, visit us on www.movadogroupinc.com
Movado Group, Inc. is an equal opportunity employer. It prohibits discrimination based on age, color, disability, marital or parental status, national origin, race, religion, sex, sexual orientation, gender identity, veteran status or any other legally protected status in accordance with applicable federal, state and local laws.
Skills Required
- Apprenticeship degree in Computer Science or related field
- Fluent in French and English
- Proficient knowledge of Microsoft Office
- Knowledge of SAP
- Experience with Desktop or Help Desk support
- Rigorous with excellent organization, coordination, and prioritization skills
- Ability to work autonomously
- Proactive team player
- High degree of customer focus
- High energy and strong work ethic
- Results-oriented with flexibility to adapt to changing priorities
Movado Group Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Movado Group and has not been reviewed or approved by Movado Group.
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Healthcare Strength — Core health coverage includes medical, dental, vision, life/AD&D, and short- and long‑term disability. Feedback suggests healthcare is considered decent, with premiums scaled by compensation bands.
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Leave & Time Off Breadth — Paid time off and company‑paid holidays are included, alongside paid parental leave in multiple postings. This creates a conventional time‑off foundation for benefit‑eligible roles.
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Wellbeing & Lifestyle Benefits — The package includes an employee assistance program, tuition reimbursement, legal plan, pet and critical‑illness insurance, and notable brand discounts/perks. Employee discounts are consistently praised and stand out as a distinctive perk.
Movado Group Insights
What We Do
Movado Group, a global leader in the watch industry, champions precision, innovation, and artistry. With a celebrated portfolio including Movado, EBEL, Concord, Olivia Burton, MVMT, Coach Watches, HUGO BOSS Watches, Lacoste Watches, Tommy Hilfiger Watches, and Calvin Klein Watches, we craft not only timepieces but also a variety of jewelry and fashion accessories. Our vibrant culture offers expansive career opportunities within an environment where sustainable growth is intertwined with a passion for the arts. Employees across the globe contribute to and grow with a company that values hands-on experience and professional development. Strategically positioned with offices and manufacturing facilities worldwide, and over 70 retail locations, Movado Group embraces the future with a commitment to excellence. We believe every second is an opportunity to advance, innovate, and weave creativity into the fabric of our already rich legacy.
