What you will do:
- Provide exceptional support to our final users on their requests and/or issues;
- Run Onboarding / Offboarding processes;
- Update equipment inventory;
- Send/receive equipment to/from repair;
- Send/receive equipment to/from users;
- Grant/revoke access;
- Manage Office Network;
- Basic development;
- Automate existing manual processes;
- Administer Corporate Systems;
- Manage internal processes.
Who you are:
- Technical or bachelor’s degree in computer sciences or related knowledge areas;
- Experience in activities on IT/infrastructure support;
- Fluent English;
- Good knowledge of MacOS and/or Linux OS;
- MDM knowledge – JAMF Preferable;
- IAM / SSO knowledge – Okta Preferable;
- Experience with Google Workspace;
- Knowledge of computer Network basic configuration;
- Experience with Microsoft Windows environment;
- Experience with Email server management.
Our perks and benefits:
- Bradesco health and dental plan, for you and your dependents, with no co-payment cost;
- Life insurance with differentiated coverage;
- Meal voucher and supermarket voucher;
- Home Office Allowance;
- Wellhub - Platform that gives access to spaces for physical activities and online classes;
- Trustly Club - Discount at educational institutions and partner stores;
- English Program - Online group classes with a private teacher;
- Extended maternity and paternity leave;
- Birthday Off;
- Flexible hours/Home Office - our culture is remote-first! You can work in every city in Brazil;
- Welcome Kit - We work with Apple equipment (Macbook Pro, iPhone) and we send many more treats! Spoiler alert: Equipment can be purchased by you according to internal criteria!;
- Annual premium - As a member of our team, you are eligible to receive an annual bonus, at the company's discretion, based on the achievement of our KPIs and individual performance;
- Referral Program - If you refer a candidate and we hire the person, you will receive a reward for that!
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What We Do
At Trustly, we envision a world in which online payments are fast, simple and secure for everyone — merchants, consumers and banks alike.
One hundred years ago, cash was king. People got paid in cash, carried it in their wallets, and bought things with it at the local store. Payment was easy.
Oh, how the times have changed.
Today, our salaries are deposited straight into our bank accounts and we shop online, from merchants all around the world. So why is it so hard to pay straight from our bank accounts?
For consumers, paying online should be as easy as sliding a bill across the counter. And accepting payments and issuing refunds should be the least of merchants’ worries. Credit cards, debit cards, e-wallets, invoices and cash-on-delivery are all middlemen levying fees, debt and interest for the simple task of moving money from one person to another.
At Trustly, we work hard to make online payments easy.
Why Work With Us
At Trustly, we work hard to make online payments easy. We’re dynamic, not stuffy. We’ve got the drive and ambition of a startup and the experience and advantage of a scale-up, all wrapped up in one amazing team. The pace is fast, and change is frequent. We prioritize agility to adapt to whatever tomorrow brings.
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