Who We Are:
Headquartered in Austin, TX, with operations in Kermit and Monahans, TX, Atlas Energy Solutions is the leading provider of high-quality frac sand and innovative logistics solutions to Exploration and production operators and oil field service providers in the Permian Basin. We are proud of what we do – we have state-of-the-art manufacturing facilities, premium offerings, outstanding customer service, an exceptional work culture, and a commitment to giving back to the community.
We’re very excited about what we see in front of us, and we think you will be too – so join our team and contribute to our growth!
How You Will Make an Impact:
As the IT Support Analyst, you will join our fast-paced, 24-hour operational manufacturing team. This role involves working in both indoor and outdoor environments across our Kermit and Monahans, Texas locations. If you are a quick learner with a passion for systems, networking, and desktop support, we want to hear from you!
Location: Kermit & Monahans, Texas
Travel: Up to 10%
Hours: Mon-Fri, with on-call responsibilities
Responsibilities:
- Continuously develop expertise in systems and network administration to enhance performance and efficiency.
- Gain hands-on experience with industry-leading virtualization technologies such as Hyper-V, Veeam, and VMware, contributing to the optimization of virtual environments.
- Deliver responsive and effective end-user support through a ticketing system, phone, and direct requests, ensuring minimal disruption to operations.
- Collaborate with Systems Administrators on diverse projects, providing valuable assistance in troubleshooting and system maintenance.
- Create and refine detailed documentation of processes and procedures to standardize workflows and improve knowledge sharing.
- Proactively address after-hours IT requests, ensuring timely issue resolution and escalating complex problems as necessary.
- Deploy and configure IT assets across enterprise environments, aligning technology with business needs.
- Support backup and disaster recovery processes to maintain data integrity and business continuity.
Minimum Qualifications
- Proven ability to provide desktop support for both local and remote staff in manufacturing (outdoors) and office environments.
- Familiarity with desktop software, networking (routers, switches), and troubleshooting IT issues both in person and remotely.
- Strong multitasking skills in a fast-paced, high-energy environment.
- Willingness to travel and work across multiple Texas locations (primarily Kermit and Monahans) with flexible, on-call availability.
How You Will Stand Out
- AAS in Computer Science or a related technical field.
- Experience working in IT support within a manufacturing setting.
- Experience with virtualization technologies and advanced networking systems.
- Excellent verbal and written communication skills.
- Team player with a positive, supportive attitude.
What You’ll Love About Us
- Best People and Team. Great Place to Work For, Hire Vets, Top Place to Work For – Austin American Statesman
- Your Well-Being is a Priority. 100% covered Medical, Dental, and Vision
- Invest in Your Future. 401K with company match, immediate vesting
- Relax and Recharge. Paid time off and 15+ company paid holidays
#AB
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Top Skills
What We Do
Founded organically by Permian operators, Atlas provides the Oil & Gas industry access to the largest, highest quality frac sand reserves in West Texas. This local sand advantage will reduce well costs and remove the risk of delayed or lost delivery associated with long distance transportation.
Atlas has expansive reserves on both ends of the West Texas sand play with the large open Kermit Dune position to the north and the giant open Monahans Dune position to the south. This gives Atlas the unique ability to be the closest local sand provider to more wellheads than any of its counterparts.
Atlas is excited to further competitively differentiate the already dominant Permian advantage by pairing our local high quality sand with the very best reservoirs and operators in the business. Atlas Sand designed its state-of-the-art frac sand plants with redundancy and flexibility to greatly reduce down time allowing Atlas to reliably and consistently produce more tons per year with less stress on our equipment and our employees.
