IT Support Administrator/Engineer

Sorry, this job was removed at 03:49 p.m. (CST) on Wednesday, Feb 19, 2025
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Charlotte, NC, USA
In-Office
AdTech
The Role

Gambling.com Group (Nasdaq: GAMB) is looking for exceptional talent interested in the fast-paced, high-growth online gambling industry. The company operates a portfolio of renowned websites and brands – including flagship site Gambling.com and sports betting site Bookies.com as well as iGaming-focused site Casinos.com, BonusFinder.com and UK-centric Freebets.com. In the U.S., the company operates state-specific websites such as NewYorkBets.com, BetCarolina.com, BetArizona and popular consumer facing subscription brands such as OddsJam and RotoWire. Additionally, Gambling.com Group provides B2B services through OpticOdds, further solidifying its position in the industry.

As the first and only online gambling affiliate publicly traded in the U.S., Gambling.com Group has earned recognition as a leader in its field – most recently winning Casino Affiliate of the Year at the 2024 EGR Operator Awards. Gambling.com Group embraces a majority remote-first hybrid work model, offering employees the flexibility to work remotely while being part of a global team. For some roles, in-office presence is required for operational reasons, ensuring seamless collaboration and effectiveness where needed. With flagship offices in Dublin, Charlotte, and Malta, and satellite offices in Madison, Helsinki, Serbia, and Costa Rica, we operate on a "think local, act global" mindset. Gambling.com Group is on the lookout for innovative, solution-driven, and fast-paced thinkers to join our growing team.

Are you ready to take the next step in your career?

We seek a skilled and experienced IT Systems Administrator to join our team and play a critical role in maintaining and supporting our IT infrastructure. The ideal candidate will understand Windows and MAC operating systems, networking, and cloud technologies. They will be responsible for installing, configuring, and troubleshooting hardware and software and providing technical support to employees.

Responsibilities

  • Responsible for the maintenance, configuration, and reliable operation of computer systems, including laptops and mobile devices
  • Administration of software including Office 365, Onedrive, Slack, JIRA, Confluence, Google Suite, Sharepoint
  • User administration for a workforce of over 500 users in multiple international locations
  • Physical installation and support of IT assets for all locations
  • Management of incoming requests and issues via a helpdesk ticketing system
  • Maintaining and acquiring software licenses
  • Install and upgrade computer components and software and integrate automation processes
  • Troubleshoot hardware and software errors by running diagnostics, documenting problems and resolutions, prioritising problems, and assessing the impact of issues
  • Provide documentation and technical specifications to IT staff for planning and implementing new or upgrades of IT infrastructure
  • Managing projects and drafting project plans for IT rollouts
  • Perform or delegate regular backup operations and implement appropriate processes for data protection, disaster recovery, and failover procedures
  • Stay up-to-date on the latest IT trends and technologies
  • Document IT procedures and policies
  • Train employees on new IT systems and software
  • Stay up-to-date on the latest IT trends and technologies
  • Document IT procedures and policies
  • Train employees on new IT systems and software
  • Equipment purchasing

Technical Requirements

  • Minimum one day in office per week
  • 2- 5 years of network administration, or system administration experience
  • System administration and IT certifications in Linux, Microsoft, or other network related fields are a plus
  • Working knowledge of Office 365, SSO, Azure AD, Intune, Microsoft Endpoint Manager, Kandji
  • Strong knowledge of systems and networking software, hardware, and networking protocols
  • Experience with scripting and automation tools

Perks & Benefits

  • Comprehensive Health Insurance
  • 401k match
  • Employee Stock Purchase Program
  • Flexible work environment and home office available
  • Lifestyle Spending Allowance
  • Access to courses for Personal and Career Development
  • All the hardware and software you need to be successful
  • Regular company events, activities, Spot Awards
  • Company Paid Volunteer Day

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The Company
HQ: Dublin
443 Employees
Year Founded: 2006

What We Do

Gambling.com Group is a multi-award-winning performance marketing company and a leading provider of digital marketing services active exclusively in the online gambling industry. The Group has a workforce of more than 300 and operates from offices in Ireland, the United States and Malta. Through its proprietary technology platform, the Group publishes a portfolio of premier branded websites, including Gambling.com and Bookies.com. Founded in 2006, the Group owns and operates more than 50 websites in seven languages across 15 national markets covering all aspects of the online gambling industry, including iGaming and sports betting, and the fantasy sports industry. Gambling.com Group is publicly traded on the Nasdaq Global Market under the ticker GAMB.

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