As a global leader in cybersecurity, CrowdStrike protects the people, processes and technologies that drive modern organizations. Since 2011, our mission hasn’t changed — we’re here to stop breaches, and we’ve redefined modern security with the world’s most advanced AI-native platform. Our customers span all industries, and they count on CrowdStrike to keep their businesses running, their communities safe and their lives moving forward. We’re also a mission-driven company. We cultivate a culture that gives every CrowdStriker both the flexibility and autonomy to own their careers. We’re always looking to add talented CrowdStrikers to the team who have limitless passion, a relentless focus on innovation and a fanatical commitment to our customers, our community and each other. Ready to join a mission that matters? The future of cybersecurity starts with you.
About the Role:
The CrowdStrike Executive Support Team is seeking a Technical Support Specialist to manage the technology of our Executive Briefing Center (EBC). This pivotal role ensures the seamless operation of the EBC experience, which serves as a showcase for CrowdStrike's capabilities and solutions. Working alongside the executive support team, you'll maintain the high technical standards that our leadership and customers expect during executive briefings and demonstrations.
As the technical backbone of the EBC, you'll provide frontline support for both the facility's systems and CrowdStrike's executive leadership team. This position offers a unique opportunity to work in a dynamic, fast-paced environment where technical excellence directly impacts business relationships and outcomes.
The ideal candidate possesses strong self-confidence, exceptional communication skills at all organizational levels, and a passion for expanding their technical knowledge. You should thrive on learning new technologies, value process-driven approaches, excel at solving complex problems, and be able to develop creative solutions while thinking quickly under pressure.
What You’ll Do:
Support daily operations of our Executive Briefing Center, ensuring all technology systems are functioning optimally for client presentations, demonstrations, and executive meetings
Configure, troubleshoot, and maintain the EBC's advanced audiovisual equipment, video conferencing systems, and interactive presentation technologies to deliver flawless technical experiences
Collaborate with sales teams, product specialists, and executives to prepare customized technical demonstrations and environments tailored to specific client needs and interests
Provide white-glove technical support for visiting executives, clients, and internal leadership during briefings, resolving issues quickly and discreetly to maintain professional atmosphere
Document and implement standard operating procedures for the EBC's technology stack, including regular maintenance schedules, system updates, and disaster recovery protocols
What You’ll Need:
Exceptional organizational skills with the ability to manage multiple priorities simultaneously, anticipate needs, and maintain composure during time-sensitive executive briefings and client demonstrations
Strong understanding of security best practices, worst practices, concepts and real-world application
On-call experience, responding within agreed time limits to incidents and service requests, working continuously on a task until completion (or escalating to another group where appropriate)
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Benefits of Working at CrowdStrike:
Market leader in compensation and equity awards
Comprehensive physical and mental wellness programs
Competitive vacation and holidays for recharge
Paid parental and adoption leaves
Professional development opportunities for all employees regardless of level or role
Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections
Vibrant office culture with world class amenities
Great Place to Work Certified™ across the globe
CrowdStrike is proud to be an equal opportunity employer. We are committed to fostering a culture of belonging where everyone is valued for who they are and empowered to succeed. We support veterans and individuals with disabilities through our affirmative action program.
CrowdStrike is committed to providing equal employment opportunity for all employees and applicants for employment. The Company does not discriminate in employment opportunities or practices on the basis of race, color, creed, ethnicity, religion, sex (including pregnancy or pregnancy-related medical conditions), sexual orientation, gender identity, marital or family status, veteran status, age, national origin, ancestry, physical disability (including HIV and AIDS), mental disability, medical condition, genetic information, membership or activity in a local human rights commission, status with regard to public assistance, or any other characteristic protected by law. We base all employment decisions--including recruitment, selection, training, compensation, benefits, discipline, promotions, transfers, lay-offs, return from lay-off, terminations and social/recreational programs--on valid job requirements.
If you need assistance accessing or reviewing the information on this website or need help submitting an application for employment or requesting an accommodation, please contact us at [email protected] for further assistance.
Find out more about your rights as an applicant.
CrowdStrike participates in the E-Verify program.
Notice of E-Verify Participation
Right to Work
CrowdStrike, Inc. is committed to fair and equitable compensation practices. Placement within the pay range is dependent on a variety of factors including, but not limited to, relevant work experience, skills, certifications, job level, supervisory status, and location. The base salary range for this position for all U.S. candidates is $85,000 - $120,000 per year, with eligibility for bonuses, equity grants and a comprehensive benefits package that includes health insurance, 401k and paid time off.For detailed information about the U.S. benefits package, please click here.
Skills Required
- Minimum 3 years of experience supporting audio visual systems
- Minimum 3 years of experience working directly with executives in a technical support capacity
- Strong understanding of security best practices
- Exceptional organizational skills
- On-call experience responding to incidents and service requests
What the Team is Saying
CrowdStrike Compensation & Benefits Highlights
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Equity Value & Accessibility — Equity grants (RSUs) and an ESPP with a lookback feature are presented as meaningful components that can materially boost total compensation beyond base and bonus. Feedback suggests these ownership programs are a core strength of the package.
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Leave & Time Off Breadth — Unlimited or generous PTO, paid holidays, and flexible scheduling are emphasized, with strong references to vacation and time‑off policies. Remote‑first norms support planning and usage of time away.
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Parental & Family Support — Paid parental leave is described as 12 weeks for primary caregivers and 8 weeks for secondary caregivers, alongside adoption and fertility assistance. A post‑parental return‑to‑work program is also referenced.
CrowdStrike Insights
What We Do
CrowdStrike has redefined security with the world’s most advanced cloud-native platform that protects and enables the people, processes and technologies that drive modern enterprise. Tested and proven, the world's largest organizations trust CrowdStrike to stop breaches with unparalleled protection against the most sophisticated cyberattacks. The CrowdStrike culture has been built upon our Core Values since the day we began. We are Fanatical About the Customer, Relentlessly Focused on Innovation and believe that our Limitless Passion drives Unlimited Potential for every CrowdStriker. As a purpose-built remote-first company, we believe cultivating a connected culture for every employee, no matter where they are in the world, is a key ingredient in building a high-performing, diverse team. We don’t have a mission statement. We’re on a mission—to stop breaches. Ready to join a mission that matters?
Why Work With Us
We have a culture that celebrates achievement, encourages flexibility and innovation and thrives on teamwork. We all work towards a single mission: to stop breaches. This common goal drives a sense of community and connection among our people across the globe.
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CrowdStrike Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
