IT -Staff Systems Engineer

·       Install, configure, administer, monitor, and troubleshoot Windows and Linux servers, VMware environments, network devices, storage systems, and core infrastructure services.

·       Perform routine health checks, performance tuning, capacity reviews, security hardening, patching, upgrades, backup validation, and preventive maintenance to improve availability and reliability.

·       Coordinate with internet service providers, resolve WAN and local network faults.

·       Act as the primary on-site responder for data center power failures, network outages, and other emergencies; execute documented backup, failover, recovery, rollback, and stakeholder communication plans.

·       Support product development and QA teams by resolving workstation hardware failures, operating-system incidents, development-tool issues, environment configuration problems, and other on-demand infrastructure requests.

·       Build and maintain Windows and Linux development, build, test, and quality-control environments, including physical systems and virtual machines with required packages, repositories, mounted directories, permissions, environment variables, and GPU configurations.

·       Set up, administer, monitor, and troubleshoot Jenkins controller and agent infrastructure; automate system configuration, environment initialization, and job deployment across Windows and Linux.

·       Create and maintain shell, Python, or PowerShell scripts, system images, runbooks, topology records, recovery procedures, asset inventories, and operational documentation.

·       Coordinate infrastructure changes, maintenance windows, hardware procurement, vendor activities, migrations, acceptance testing, and handover while minimizing disruption to engineering operations.

·       Bachelor’s degree in Computer Science, Software Engineering, Information Technology, Computer Engineering, Network Engineering, or a related technical discipline, or equivalent practical experience.

·       10+ years of progressive experience in IT infrastructure, data center operations, systems administration, network support, endpoint engineering, or a closely related field.

·       Demonstrated hands-on experience operating on-premises data centers, including server, network, storage, UPS, power-distribution, environmental, and hardware lifecycle responsibilities.

·       Strong experience building, administering, patching, tuning, and troubleshooting Windows and Linux servers in both physical and virtual environments.

·       Experience with VMware-based virtualization, virtual-machine provisioning, reusable system images, migration planning, rollback procedures, and service cutovers.

·       Practical experience diagnosing enterprise network and ISP connectivity issues, working with global network teams, and supporting VLAN, routing, switching, firewall, DNS, and DHCP services.

·       Experience leading or serving as the primary technical responder for power, network, server, storage, and site infrastructure incidents, including backup execution, recovery, escalation, and stakeholder communication.

·       Experience supporting engineering workstations and development environments, including operating-system deployment, hardware troubleshooting, development software installation, repository configuration, GPU setup, and user incident resolution.

·       Hands-on experience installing and maintaining Jenkins services and build/test agents, preferably across both Windows and Linux environments.

·       Experience producing operational documentation, scripts, recovery plans, maintenance procedures, inventory records, and technical handover materials for distributed teams.

·       Advanced administration and troubleshooting skills for Windows Server and Linux distributions, including system installation, patching, performance tuning, services, permissions, storage, repositories, logs, and recovery.

·       Strong working knowledge of VMware ESXi and VMware Workstation, virtual-machine provisioning, image creation, resource configuration, migration, backup, and restoration.

·       Hands-on knowledge of enterprise networking, including Cisco switching, VLANs, routing, TCP/IP, DNS, DHCP, firewall access, ISP troubleshooting, and network performance diagnostics; CCNA or comparable certification is preferred.

·       Experience with storage and infrastructure services such as file services, Samba, rsync, FTP, WDS, web services, directory services, mounted file systems, backup systems, and access controls.

·       Practical knowledge of data center hardware, server components, network equipment, UPS systems, power distribution, environmental monitoring, asset management, and vendor coordination.

·       Jenkins administration experience, including controller and agent setup, node connectivity, job deployment, environment configuration, directory permissions, monitoring, and troubleshooting on Windows and Linux.

·       Automation and scripting capability using Bash or shell scripting, Python, and PowerShell for system configuration, startup tasks, software deployment, monitoring, and repeatable operational workflows.

·       Strong incident-management, root-cause-analysis, disaster-recovery, change-control, documentation, and cross-functional support practices in business-critical engineering environments.

·       Strong communication and collaboration skills.

·       Problem-solving and analytical thinking.

·       Ability to work independently and in a team environment.

·       Strong organizational and time-management skills.