IT Sr Analyst

Posted 3 Days Ago
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San Pedro Garza García, Nuevo León, MEX
In-Office
Senior level
Other • Security
The Role
Provide functional and technical support for OneStream financial consolidation and reporting. Assist users during monthly close, gather and document requirements, troubleshoot incidents via ServiceNow, manage SOX-compliant access provisioning, maintain integrations with ERP systems, and support COE content (SharePoint, Power Apps, Azure Groups). Communicate updates and partner with finance and IT stakeholders to deliver reliable reporting solutions.
Summary Generated by Built In

Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education.

For more than 140 years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turn goals into real-world results and help move society forward.

Role Overview

The IT Sr Analyst, OneStream COE, supports the business community with functional and technical expertise across the OneStream platform. You will work closely with finance and technology stakeholders to gather requirements, analyze processes, support monthly close activities, and help deliver reliable solutions that meet business needs. The role also includes support for inbound and outbound integrations with ERP systems and other technical aspects of the tool.

What will you do?

  • Provide functional and technical support for the OneStream Financial Consolidation and Reporting system.

  • Support users during the Monthly End Close Cycle (MECC) and help resolve issues that may affect reporting timelines.

  • Gather, analyze, and document business requirements for enhancements, fixes, and process improvements.

  • Troubleshoot user questions and incidents through ServiceNow and follow issues through resolution.

  • Manage access provisioning and deprovisioning activities in line with SOX requirements.

  • Maintain security groups, roles, and supporting applications used to administer OneStream access.

  • Support inbound and outbound integrations with ERP systems and help validate data movement and business rules.

  • Maintain OneStream COE SharePoint sites, learning materials, Power Apps content, Azure Groups, and Outlook shared mailboxes as needed.

  • Partner with the OneStream COE team on finance needs, metadata releases, system updates, and user communications.

  • Communicate planned and unplanned outages, changes, and important system updates to the user community.

How will you do it?

  • Own your work with accountability, integrity, and care for access, compliance, and system reliability.

  • Stay close to the business by listening carefully, asking the right questions, and translating user needs into practical solutions.

  • Focus on what matters by removing blockers quickly, prioritizing issues that affect close activities, and keeping stakeholders informed.

  • Use a structured, hands-on approach to analyze problems, test fixes, validate integrations, and confirm outcomes before changes are released.

  • Improve every day by documenting lessons learned, suggesting automation or standardization, and strengthening repeatable support processes.

  • Win as one team by working across finance, IT, and business stakeholders with trust, collaboration, and clear communication.

What are we looking for?

  • University degree in Finance, Accounting, Information Technology, or an equivalent combination of education and experience.

  • 3 or more years of experience in financial reporting, consolidation systems, or related IT/business analysis work.

  • Experience supporting OneStream, HFM, or a similar financial consolidation and reporting platform.

  • Experience gathering requirements, analyzing business processes, and documenting functional or technical solutions.

  • Experience with ServiceNow and Power Apps.

  • Strong Excel skills and confidence working with data, reconciliations, and reporting outputs.

  • Working knowledge of SOX compliance requirements and access control processes.

  • Strong analytical, problem-solving, and communication skills.

  • Ability to collaborate effectively with business users, finance teams, and technical partners.

What do we offer?

  • Comprehensive benefits package.  

  • Opportunities for professional growth and development.  

  • Supportive and inclusive work environment.  

  • Commitment to work-life balance and employee well-being.  

  • Engagement in meaningful projects that make a difference. 

Johnson Controls does not request pregnancy or HIV testing as a condition for hiring, continued employment, or promotion, in accordance with its commitment to labor equality and non-discrimination.

Skills Required

  • University degree in Finance, Accounting, Information Technology, or equivalent experience
  • 3+ years experience in financial reporting, consolidation systems, or related IT/business analysis
  • Experience supporting OneStream, HFM, or similar financial consolidation and reporting platforms
  • Experience gathering requirements, analyzing business processes, and documenting functional or technical solutions
  • Experience with ServiceNow and Power Apps
  • Strong Excel skills and experience with data reconciliation and reporting outputs
  • Working knowledge of SOX compliance requirements and access control processes
  • Experience supporting inbound and outbound integrations with ERP systems and validating data movement/business rules
  • Experience maintaining OneStream COE content: SharePoint sites, learning materials, Power Apps content, Azure Groups, and shared mailboxes
  • Strong analytical, problem-solving, communication, and collaboration skills

Johnson Controls Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Johnson Controls and has not been reviewed or approved by Johnson Controls.

  • Retirement Support Retirement support is positioned as a meaningful part of the package through employer 401(k) matching, repeatedly framed as a strong pillar of the overall rewards mix. The matching contribution is described with specific match levels in multiple places, reinforcing perceived value for long-term saving.
  • Leave & Time Off Breadth Time off is presented as comparatively robust, with multiple paid holiday categories, vacation time, and sick time described as generous or “amazing” in places. Paid time off breadth appears to be a consistent contributor to total rewards attractiveness beyond base pay.
  • Flexible Benefits Benefits are described as broad and customizable, spanning standard medical/dental/vision plus optional add-ons like pet insurance, identity protection, and legal support. Tuition reimbursement is repeatedly highlighted as a high-value option supporting professional development.

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The Company
HQ: Chennai
100,000 Employees
Year Founded: 1885

What We Do

At Johnson Controls, we transform the environments where people live, work, learn and play. From optimizing building performance to improving safety and enhancing comfort, we drive the outcomes that matter most. Dedicated to protecting the environment, we deliver our promise in industries such as healthcare, education, data centers and manufacturing. With a global team of 100,000 experts in more than 150 countries and over 130 years of innovation, we are the power behind our customers’ mission. Our leading portfolio of building technology and solutions includes some of the most trusted names in the industry, such as Tyco®, York®, Metasys®, Ruskin®, Titus®, Frick®, Penn®, Sabroe®, Simplex®, Ansul® and Grinnell®.

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