🔧 Job Responsibilities:
Respond promptly to IT service requests and troubleshoot technical issues;
Provide technical support and IT consulting services (remote & on-site);
Act as the main point of contact for IT issues, coordinating tasks with internal teams;
Install and configure hardware, software, systems, networks, printers, and other IT equipment;
Ensure proper tracking and management of company IT assets;
Manage service requests using ITIL-based ticketing systems;
Continuously improve IT support processes to enhance efficiency and service quality;
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🎯 Job Requirements:
Bachelor’s degree in Computer Engineering, Computer Science, IT, or related field;
Minimum 2 years of administrative or IT support experience (fresh graduates with strong skills are welcome);
Knowledge of PC, Windows OS, Microsoft Office, networking fundamentals;
Familiar with Active Directory, system configuration, and security policies;
Strong communication and interpersonal skills with teamwork capability;
High sense of responsibility, urgency, and quality awareness;
Strong problem-solving ability, adaptability, and willingness to learn;
Good command of English (spoken and written);
Skills Required
- Bachelor's degree in Computer Engineering, Computer Science, IT, or related field
- Minimum 2 years of administrative or IT support experience
- Knowledge of PC hardware and Windows operating systems
- Proficiency with Microsoft Office
- Networking fundamentals knowledge
- Familiarity with Active Directory and system configuration
- Understanding of security policies
- Experience using ITIL-based ticketing systems
- Strong communication and interpersonal skills
- High sense of responsibility, urgency, and quality awareness
- Strong problem-solving ability, adaptability, and willingness to learn
- Good command of English (spoken and written)
What We Do
Lestars Management Consultancy LLC has been incorporated in March 2022 in Dubai, United Arab Emirates. This is a platform which seeks to become a real business partner that assist clients in pursuing Global Business Development. Since the founding of the firm, every consultant at M/s Lestars Management Consultancy LLC is striving to provide consulting services that makes us a “Real Business Partner” for our clients. We are one place for all business solutions. We assist business’s operations to provide a smooth working environment for obtaining the goals and objectives by using minimum and cost effective resources. No matters how difficult the challenge or how long the process to provide the best solution, we thoroughly examine our clients’ operations to enables them to achieve their goals, based on their extensive experience and knowledge accumulated through serving clients operating in every industrial sector. we deliver the best practice to each client, taking account of different culture aspects and business customs of each country. It is our policy to continue to work closely with each client with a sense of commitments on a long term basis to ensure that the best practice are integrated into its operations.
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