The Role
The IT Specialist is responsible for installing, administering, and troubleshooting hardware and software, supporting network infrastructure, and maintaining office equipment, requiring minimal supervision and strong problem-solving skills.
Summary Generated by Built In
KAW NATION POSITION DESCRIPTION
TITLE: IT Specialist
IMMEDIATE SUPERVISOR: IT Director
CONTROLLING SUPERVISOR: Chair
QUALIFICATIONS:
Requires an Associates or computer background in related field. Must have experience in Windows applications, configuring and troubleshooting with software and hardware. Strong problem-solving skills. Excellent communication skills. Pro-active, self-starter requiring minimal supervision. Must possess excellent administrative assistant skills (i.e. computer functions, typing, filing, copying, fax, and telephone systems) Confidentiality is at all times a must.
RESPONSIBILITIES:
- Installing and training of software applications.
- Installing, administering, and repairing hardware.
- Maintaining office equipment (i.e. copier, printers, fax machines, phone, etc…)
- Maintain security at all levels (employee, application, internet)
- Assists user to resolve computer-related problems such as inoperative hardware or software.
- Read technical journals and manuals and attend vendor seminars to learn about new computer hardware and software that will benefit the Nation.
- Install new / rebuild existing servers and configure hardware, peripherals, services, settings, directories, storage, etc. in accordance with standards and project/operational requirements.
- Evaluate the compatibility with existing systems, ease of use, and if software meets the needs of the program or department with the Nation.
- Develop and maintain installation, configuration, security/access and backup procedures
- Administer, support and troubleshoot software / hardware and overall network infrastructure including but not limited to: Windows 2003/2008, Exchange 2003/2010, Terminal Services, VMware, firewalls, routers, broadband connectivity, database servers, performance monitoring, back-ups, third party application support, etc.
- Create and upkeep network documentation including but not limited: network assessments, monthly maintenance plans, etc.
- Responsible for the installation, maintenance, and troubleshooting of all managed switches, routers, storage arrays, and servers with the position supervisor. Physically installs all new network equipment. Typically performs the initial installation and maintenance of all network-based software. Performs ongoing installations of new software and hardware and maintains existing Windows network.
- Be aware of departmental budgets for procurement objectives.
- Complete any other duties assigned by the immediate or controlling supervisor.
All new hires will be required by the Kaw Nation (post hire) to submit to an employment drug screen and background check. Failure to pass the post hire drug screen or background check will lead to withdrawal of the job offer or termination of employment.
Skills Required
- Associates degree or computer background in related field
- Experience in Windows applications
- Experience configuring and troubleshooting hardware
- Strong problem-solving skills
- Excellent communication skills
- Excellent administrative assistant skills
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The Company
What We Do
Ponca City Development Authority (PCDA) is a public trust, formed on July 1, 2003 to benefit Ponca City, Oklahoma. PCDA supports the existing industries with business retention and expansion programs, training opportunities and conference sponsorships to build market share. Visit our website for more information on recruiting, retention, marketing and financial opportunities that exist in Ponca City, Oklahoma.
