Weee! is the largest and fastest-growing ethnic e-grocer in the United States, operating in one of the largest underserved categories in retail with affordable access to exciting ethnic food. By partnering with local suppliers, redesigning the value chain and leveraging social buying, Weee! is reshaping the grocery business entirely. You can read more about us on Business Insider, Reuters and TechCrunch.
Weee! is headquartered in Fremont, CA, and is currently available coast to coast with exceptional growth (5x YoY) across geographies, categories and ethnicities. We have raised $800M+ in funding to date from leading investors including Softbank Vision Funds, DST, Blackstone, Tiger Global, Lightspeed Ventures, Goodwater Capital, XVC and iFly. The opportunity now is to join a rocketship as we prepare for the next stage of growth, and an eventual public listing.
This role is onsite 5 days a week in Milpitas, CA
About the role
As warehouse IT specialist, you will have accountability to help us maintain networks, security camera system, badge system, alarm system, printers, desktops & laptops and IT assets. A successful candidate should have some experience in IT project coordination and a solid technical background, together with good organizational and analytical abilities.
Responsibilities:
- Set up and maintain IT infrastructure in terms of WAN/LAN network, Access Point, MDF/IDF, video conference, security camera, warehouse badge/alarm system etc.
- Provide daily IT support for warehouse operations, including network, desktop/server, barcode & Wi-Fi printer, scanner, touch screen, PDA, UPS, other IT equipment and warehouse management system, etc.
- Maintain all IT equipment in good working condition.
- Install, configure & troubleshoot desktop/PC operating system, hardware, software and app, video conference, printer, etc., and support employee onboard/offboard.
- Manage IT equipment inventory, IT assets and user access privilege.
- Build and maintain warehouse automation system related IT server, storage and applications if needed.
- Write SOP, user manual documents, provide IT training to end users.
- Local implementation of HQ projects.
- Other projects or tasks assigned by warehouse Operations Manager/Director.
Work Schedule:
- On call
- Flexible work schedule, including the ability to work evening shifts and weekends.
Qualifications:
- 3+ years of relevant work experience in IT support.
- Excellent network skills such as managing IT server room, network switch/firewall.
- Experienced computer troubleshooting skills (windows 10, mac OS & Linux OS).
- Possess good analytical, troubleshooting, and problem-solving skills.
- Well known security camera system & badge system.
- Nimble and patient with good communication skills.
- Warehouse related IT support experience is preferred.
Benefits
- Comprehensive health insurance package, including medical, dental, and vision. PPO/HMO packages
- 401k, 4% company match
- Equity and Bonus
- Vacation, sick and holiday time off
- Monthly mobile stipend
- Monthly Weee! Points credits
Compensation Range
- The US base salary range for this full-time position is $68,000 - $80,000
- This role may be eligible to discretionary bonus, incentives and benefits
- Our salary ranges are determined by role, level, and location
The range displayed on each job posting reflects the minimum and maximum base salary for new hires for the position across all US locations. Within the range, individual pay is determined by multiple factors like job-related skills, experience and work locations. Your recruiter can share more about the specific salary range during the hiring process.
Please note that the compensation details listed in US role postings reflect the base salary only, and do not include any variable compensation elements.
Weee! is an equal opportunity employer welcoming all qualified applicants regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by law. Discrimination or harassment of any kind is not tolerated at Weee!. If you need to inquire about an accommodation or need assistance with completing the application, please email us at [email protected].
For more jobs and to find out more about Weee!, visit our career page: https://about.sayweee.com/careers
Softbank Vision Funds
Top Skills
What We Do
Weee! (www.sayweee.com/en) curates, sources, and delivers fresh Asian and Hispanic groceries to customers coast-to-coast. Join the fun on our iOS and Android apps! Shipping nationwide ?
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