IT Support Engineer

Posted 8 Days Ago
Be an Early Applicant
Bengaluru, Karnataka
Senior level
Fintech • Payments • Professional Services • Financial Services
We empower small businesses with innovative banking designed for them.
The Role
As an IT Specialist at Bluevine, you will support and maintain IT systems, manage access, install and configure workstations, troubleshoot issues, and assist in network administration while contributing to IT strategy and projects in a dynamic environment.
Summary Generated by Built In

About Bluevine

Bluevine is on a mission to enable a better financial future for small business owners through innovative banking solutions designed just for them. By combining best-in-class technology with advanced security and a deep understanding of the small business community, we deliver end-to-end banking and lending products that empower always-on entrepreneurs to grow their businesses with confidence. 

As a dynamic company with massive potential, we’re backed by leading investors such as Lightspeed Venture Partners, Menlo Ventures, 83North, Citi Ventures, and nearly 9 years of proven success. Since launching in 2013, we have grown exponentially, amassing over 400,000 customers across all 50 states and a global team of more than 500 people. Our passion is driven by purpose: to give small businesses the tools they need to succeed and we’re just getting started. 

All of this begins with our team who are driven by collaboration, problem-solving, and learning and growing together. With a commitment to innovation and community impact, our mission is to help every small business—and every team member—thrive. Join us! #LI-Hybrid

ABOUT THE ROLE:

As an IT Specialist , you will support the overall planning, organization, and execution of local & global IT efforts, on a variety of features and cross team projects, with a great group of people. 

What You'll Do:

  • Providing support and maintenance to all users and devices.
  • Managing access to the company’s IT systems and tools.
  • Installing and configuring new workstations and software.
  • Administration of network equipment.
  • Be an active part of all IT projects, deployment of new IT systems and services.
  • Helping define IT infrastructure strategy, architecture, and processes.
  • Troubleshooting hardware and software issues.
  • Work on complex and escalated support issues.
  • Working in a fast and dynamic environment.

What We Look For:

  • At least 3-4 years experience in a similar position.
  • Experience supporting users operating systems: Mac OS, Windows
  • Knowledge of troubleshooting hardware, software and peripherals.
  • Experience with corporate IT systems. G-suite, Okta, MDM’s, Atlassian, IDP solutions, Slack.
  • Experience, good understanding and knowledge in networking, switches and routing.
  • Ability to work independently / team, with multi-tasking capabilities.
  • Hands-on with a can-do approach, strong interpersonal skills that thrives in a fast-paced environment, ambitious and highly motivated for supporting company end-users and technologies.
  • Excellent communication skills.
  • Fluent in English communication.

Nice to have:

  • Familiarity with Automation tools and Scripting
  • Experience working with Cloud providers (AWS, Azure, GCP)
  • Experience with security standards and best practices

#LI-IL1

BENEFITS & PERKS

  • Excellent group health coverage and life insurance
  • Stock options
  • Hybrid work model
  • Meal allowance
  • Transportation assistance (terms and conditions apply)
  • Generous paid time off plan, Holidays
  • Company-sponsored mental health benefits
  • Financial advisory services for both short- and long-term goals
  • Learning and development opportunities to support career growth
  • Community-based volunteering opportunities



Top Skills

macOS
Windows
The Company
HQ: Jersey City, NJ
599 Employees
Hybrid Workplace
Year Founded: 2013

What We Do

We are on a mission to enable a better financial future for small business owners through innovative banking solutions designed just for them.

Bluevine is on a mission to enable a better financial future for small business owners through innovative banking solutions designed for them. Small businesses deserve accessible and modern financial services, and traditional banks have underserved them for too long.

By combining industry-leading technology and security with our team's expertise and care, we help small businesses spend their time on what matters most—the next chapter of their business.

Since 2013, we've provided small businesses with access to more than $13billion in financing. As a top small business banking provider trusted by thousands of small business owners, we're proud to offer a full suite of tailored banking services, including a business checking account, line of credit, and bill pay services that serve the always-on entrepreneur.

With a global presence of more than 500 employees, we're hiring problem solvers and collaborators to help build a better financial future for small business owners.

* BlueVine is a financial technology company, not a bank.

Why Work With Us

Grow your career alongside problem solvers and innovators who thrive on collaboration, a fun environment, and meaningful work. We’re a diverse and humble team who love a good challenge and spend our days building a better financial future for small businesses. Join us!

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Senior IT Support Engineer

Fintech • Payments • Professional Services • Financial Services
Hybrid
Bengaluru, Karnataka, IND
599 Employees

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