IT specialist – Global Support

Posted 4 Days Ago
Be an Early Applicant
Aarhus, Midtjylland
Senior level
Agency • Sales
The Role
The IT Specialist will deliver cybersecurity services, improve remote support infrastructure, maintain connections, and assist helpline queries, while ensuring secure remote access for clients across the globe.
Summary Generated by Built In

Job Description

Would you like to work in a global network organization where you will play a crucial role in securing and enhancing remote support infrastructure? We are looking for professionals to deliver customer-requested and framework-essential cybersecurity services. If you are ready to further develop your skills in an environment that prioritizes high-quality, long-lasting solutions, we would love to hear from you.

We are seeking an experienced IT specialist with broad IT knowledge to support our remote access infrastructure and deliver cybersecurity services to our customers. Ensuring a secure and reliable infrastructure is crucial, as our clients represent critical infrastructure worldwide. Our cybersecurity services help customers meet the requirements of various cybersecurity frameworks. BEUMER is ISO27001 certified, highlighting our commitment to high standards in information security.
We are looking for a self-driven, passionate team player who is also service-minded.

Our Remote Support team consists of 11 IT specialists and architects, primarily based in Denmark, with engineers in Canada, UAE, France and Australia. We are continuously expanding our global organization.

Your job tasks will include:

  • Deliver cyber-security services to our customers, this could include vulnerability and scheduled patching services.
  • Improving our remote support infrastructure with a focus on availability, usability, and security.
  • Setting up, enhancing, and maintaining our remote access platform and connections to our customers
  • Supporting our Hotline department and Monitoring Center with queries related to our remote support infrastructure.

Working hours may vary as our customer base is global and our systems are production-critical. You can expect up to 40 travelling days per year to visit customers and BEUMER Group companies worldwide.

An experienced and curious IT specialist with network focus and general IT infrastructure knowledge.
We expect you to have solid experience in network operations, Microsoft and ESXi operating systems, and server and network firmware. This expertise should be built on a foundation of relevant education, training and certifications. You should possess strong knowledge and hands-on experience within these areas.

As a person you have excellent communication skills, speaking and writing fluent English – Danish is an advantage, but not a requirement. You enjoy supporting cross-functional initiatives and projects within a team where you are empowered and accountable. You thrive in an ambitious environment where long-term solutions align with supporting execution teams to deliver world-class solutions.
We offer you the opportunity to challenge the status quo, help define our Remote Support infrastructure, and work with cybersecurity services. This role will also allow you to personally strengthen your capabilities and advance your professional development.

Interested?
If you have any questions, please do not hesitate to contact Head of Global Support Thomas Ravnholm on +45 2721 4087 or Talent Acquisition Lead Søren Vestergaard Holm on +45 3176 0448

We look forward to meeting you.
BEUMER Group
Conveying, loading, palletising, packaging, sortation and distribution – BEUMER Group is a leader in the engineering and manufacturing of high-tech intralogistic systems for global markets. Our employees differentiate themselves by their ability to provide innovative solutions to our customers that incorporate a high-level of industry knowledge and a strong commitment to consistently and continuously expand their skills and knowledge. We fully support these high standards through a supportive teamwork structure, a mutual respect, and a working culture based on trust that fosters stability and security for all of our employees. Our common goal is to implement outstanding and innovative projects worldwide.

Top Skills

Esxi
Microsoft
The Company
HQ: Somerset, NJ
3,068 Employees
On-site Workplace
Year Founded: 1935

What We Do

The BEUMER Group is an international leader in the manufacture of intralogistics systems for conveying, loading, palletising, packaging, sortation, and distribution. With 5,400 employees worldwide, the BEUMER Group has annual sales of about EUR 1.2 billion.

The BEUMER Group and its group companies and sales agencies provide their customers with high-quality system solutions and an extensive customer support network around the globe and across a wide range of industries, including bulk materials and piece goods, food/non-food, construction, mail order, post, and airport baggage handling.

Long-term success instead of short-term profits
To achieve long-term success, a company needs sustainable development and reliable partnerships. This requires trust and solid core values.

Responsibility for products ...
These values guide us in our efforts to continually and sustainably improve our products, processes, and organisation. Our pursuit of quality leadership leads to outstanding performance in our work, processes, products, services, and in the quality of our customers'​ results.

... and the environment
For us, sustainability means a balance between environmental sensitivity, economic success, and social responsibility. Energyefficient, environmentally friendly, and safe production and product design are just as important as avoiding accidents and health risks.

We achieve this through:
• Energy-efficient product design
• Future-oriented technologies
• Prevention of environmental pollution, accidents, and health risks
• Ongoing product optimisation and employee training
• Commitment that goes above and beyond legal requirements

Legal notice: https://www.beumergroup.com/en/legal-notice
YouTube: https://www.youtube.com/user/BeumerGroup
Facebook: https://www.facebook.com/BeumerGroup
Twitter: https://twitter.com/BEUMERGroup

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