IT Sourcing Category Manager

Posted Yesterday
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Charlotte, NC, USA
In-Office
Senior level
Transportation
The Role
Lead the development and execution of IT sourcing strategies, manage supplier relationships, negotiate contracts, and ensure compliance and cost savings while partnering with stakeholders.
Summary Generated by Built In

Key Responsibilities

Category Strategy & Sourcing

  • Develop and execute multi‑year IT category strategies aligned to business and technology objectives (software, SaaS, cloud, infrastructure, telecom, IT services, etc.).
  • Lead strategic sourcing events (RFPs, RFQs, and negotiations) for IT solutions, ensuring competitive pricing, clear scope, and measurable outcomes. 
  • Evaluate market trends, licensing models, and emerging technologies to make informed sourcing decisions.

Supplier & Contract Management

  • Manage strategic IT supplier relationships, including MSPs, system integrators, software publishers, and hardware providers. 
  • Negotiate commercial terms, SLAs, service credits, renewal structures, and risk protections in coordination with Legal and IT stakeholders.
  • Drive contract standardization, renewal governance, and supplier performance reviews.

Stakeholder Partnership

  • Act as the primary procurement partner to IT leadership, translating technical requirements into sourcing and contracting strategies.  
  • Collaborate with Finance on budgeting, forecasting, cost transparency, and savings validation.
  • Support IT project initiatives by ensuring sourcing timelines align with delivery milestones.

Financial & Risk Management

  • Deliver measurable cost savings, cost avoidance, and value creation across the IT portfolio.
  • Identify and mitigate vendor, data security, compliance, and continuity risks within IT contracts.
  • Ensure adherence to procurement policies, approval thresholds, and audit requirements. 

Process & Continuous Improvement

  • Improve IT sourcing processes, tools, and reporting to increase efficiency, visibility, and compliance. 
  • Provide guidance and mentorship to buyers and supply coordinators supporting IT spend.
  • Support automation and analytics initiatives (e.g., spend analysis, sourcing pipeline tracking).

Qualifications

  • Bachelor’s degree in Supply Chain, Business, Information Systems, or related field.
  • 7+ years of strategic sourcing or category management experience, with a strong focus on IT spend.
  • Proven experience negotiating complex IT contracts (software licensing, SaaS, cloud, managed services).
  • Strong stakeholder management skills with the ability to influence technical and executive audiences.
  • Strong analytical skills with the ability to collect, organize, analyze, and interpret complex data accurately.
  • Financial acumen with experience in tracking actual spend against approved budgets. 
  • Highly organized and detail‑oriented; able to manage multiple requests in a fast‑paced environment.
  • Experience working within ERP / procurement platforms and sourcing tools.

Success Metrics

  • IT cost savings and cost avoidance
  • Contract compliance and risk reduction
  • Supplier performance and service quality
  • Stakeholder satisfaction and sourcing cycle time
  • Alignment to IT and enterprise strategy

Physical Job Requirements 
(The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.)

General office environment; may be required to travel as much as twice per quarter or more. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to sit (remain stationary within work area) and use hands to finger, handle, feel and reach. The employee is occasionally required to move about (stand, walk). The employee must occasionally lift and/or transport up to 10 pounds.

The above job description is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.

Work Environment 
General office environment. Expected to be punctual and in the office when not traveling on business. Tactical functions of the job can be performed remotely and periodic remote working days will be considered.

Responsibilities

Key Responsibilities

Category Strategy & Sourcing

  • Develop and execute multi‑year IT category strategies aligned to business and technology objectives (software, SaaS, cloud, infrastructure, telecom, IT services, etc.).
  • Lead strategic sourcing events (RFPs, RFQs, and negotiations) for IT solutions, ensuring competitive pricing, clear scope, and measurable outcomes.
  • Evaluate market trends, licensing models, and emerging technologies to make informed sourcing decisions.

Supplier & Contract Management

  • Manage strategic IT supplier relationships, including MSPs, system integrators, software publishers, and hardware providers.
  • Negotiate commercial terms, SLAs, service credits, renewal structures, and risk protections in coordination with Legal and IT stakeholders.
  • Drive contract standardization, renewal governance, and supplier performance reviews.

Stakeholder Partnership

  • Act as the primary procurement partner to IT leadership, translating technical requirements into sourcing and contracting strategies.  
  • Collaborate with Finance on budgeting, forecasting, cost transparency, and savings validation.
  • Support IT project initiatives by ensuring sourcing timelines align with delivery milestones.

 

Financial & Risk Management

  • Deliver measurable cost savings, cost avoidance, and value creation across the IT portfolio.
  • Identify and mitigate vendor, data security, compliance, and continuity risks within IT contracts.
  • Ensure adherence to procurement policies, approval thresholds, and audit requirements.

Process & Continuous Improvement

  • Improve IT sourcing processes, tools, and reporting to increase efficiency, visibility, and compliance.
  • Provide guidance and mentorship to buyers and supply coordinators supporting IT spend.
  • Support automation and analytics initiatives (e.g., spend analysis, sourcing pipeline tracking).
Qualifications

Qualifications

·         Bachelor’s degree in Supply Chain, Business, Information Systems, or related field.

·         7+ years of strategic sourcing or category management experience, with a strong focus on IT spend.

·         Proven experience negotiating complex IT contracts (software licensing, SaaS, cloud, managed services).

·         Strong stakeholder management skills with the ability to influence technical and executive audiences.

·         Strong analytical skills with the ability to collect, organize, analyze, and interpret complex data accurately.

·         Financial acumen with experience in tracking actual spend against approved budgets.

·         Highly organized and detail‑oriented; able to manage multiple requests in a fast‑paced environment.

·         Experience working within ERP / procurement platforms and sourcing tools.

Success Metrics

  • IT cost savings and cost avoidance
  • Contract compliance and risk reduction
  • Supplier performance and service quality
  • Stakeholder satisfaction and sourcing cycle time
  • Alignment to IT and enterprise strategy
About Us

TTX Company is a leading provider of railcars and related freight car management services to the North American rail industry. TTX’s pool of railcars is ideal for supporting shippers in the intermodal, automotive, paper & forest, metals, machinery, wind energy and other markets where flatcars, boxcars and gondolas are required. 

 

TTX’s generous Total Rewards package includes Paid Time Off, Health, Dental and Vision benefits, and 401(k) with company match.  This position participates in Railroad Retirement.

TTX Company is an Equal Employment Opportunity Employer.


About the Team

What we do:

Provide reliable, cost effective an innovative railcar solutions for the markets we serve.

  • Ensure an injury-free work place.
  • Build and develop a highly capable team of subject matter experts and leaders at every level in our organization.
  • Bring new product and process innovation to the rail car industry.
  • Continuously improve our products, processes and systems in a cost effective manner by using modern design techniques and data analytics. 
  • Achieve, maintain and support cross company alignment with the TTX company mission statement.

Top Skills

Cloud
Erp
Infrastructure
It Services
Procurement Platforms
SaaS
Software
Sourcing Tools
Telecom
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The Company
HQ: Chicago, IL
827 Employees
Year Founded: 1955

What We Do

We’re TTX, a company that provides railcars and related freight car management tools to the North American rail industry. Our pool of railcars – nearly 220,000 strong – helps support shippers in a wide range of industries. From automotive and machinery companies to paper & forest, metals and wind energy industries, shippers throughout the country rely on TTX’s flatcars, boxcars and gondolas. We’re owned by North America’s strongest railroads, and our free-running cars help minimize empty miles – so risks and costs are lowered, too. Our bright yellow cars are recognizable, and so is our commitment to meeting the country’s transportation needs. Our values: Serve Our Railroad Customers: We act in the best interest of our internal and external customers, industry, and TTX. We invest in high-trust, mutually beneficial relationships across our customers, industry, and TTX. We advance outcomes making decisions based on required TTX and customer perspectives and expertise. Live Safety: We require full compliance and accountability for safety benchmarks and practices across TTX. We thrive on shared accountability for the health and well-being, and security of our people, data, physical assets, and customers. We prioritize the health and well-being of our people in all decisions and actions. Do the Right Thing: We encourage diverse qualities and perspectives of our people. We operate consistently with equity, integrity, and professionalism. Seek Excellence: We all hold ourselves accountable and demand the highest level of quality and service in all we do. We cultivate and optimize the passion, talent, and potential of our people. We initiate meaningful change and continuous improvement. We navigate our work with the honesty, rigor, and flexibility required to deliver great value. Know Our Business: We strive to strengthen TTX’s value and presence as an industry leader and partner. We equip our people with real-time, inclusive industry knowledge.

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