About Pacific Office Automation
Pacific Office Automation is an industry leader in office technology, managed IT services, and workplace solutions. We partner with clients to deliver technology that drives productivity, connectivity, and measurable business outcomes.
We are seeking a Sales Engineer - Managed IT Services who can combine technical expertise with sales acumen to grow our Managed IT and Cybersecurity services across assigned territories for our Pleasanton, CA office.
What You’ll Do
- Own your market to drive Managed IT and Cybersecurity sales opportunities, working alongside 40–60 outside sales representatives to position and close technology solutions.
- Lead technical discovery and assessments with clients to identify challenges, gaps, and business goals.
- Design and present tailored solutions that encompass infrastructure, networking, security, cloud, and data protection.
- Support the full sales lifecycle — from qualification to proposal, contract negotiation, and post-sale transition.
- Collaborate cross-functionally with engineering, operations, and finance teams to deliver accurate and scalable solutions.
- Build and maintain strong client relationships, acting as a trusted technology advisor from first engagement through service delivery.
- Identify and expand opportunities in existing accounts through upsells, cross-sells, and renewals.
- Educate and enable sales teams by conducting joint client meetings, solution trainings, and strategy sessions to increase adoption of Managed IT and Security offerings.
- Monthly Travel Required Across California/Nevada 25%-35% of the time
What You Bring to the Role
- 3–5+ years of experience in IT sales, technical consulting, or pre-sales engineering — preferably in an MSP or IT services environment.
- Proven success in achieving or exceeding sales targets with services-based and recurring revenue models.
- Deep understanding of MSP offerings — including endpoint management, cloud infrastructure, networking, cybersecurity, and backup/DR.
- Strong client-facing communication skills, able to present confidently to both executives and IT stakeholders.
- Proven ability to influence and collaborate with multiple outside sales reps to drive unified account strategy.
- Proficiency in creating solution proposals, SOWs, and industry standard architecture recommendations.
- Highly motivated, results-oriented, and comfortable working autonomously in a fast-paced environment.
- Familiarity with managed service best practices.
- Certifications preferred:
- CompTIA Network+, Security+
- Microsoft Certified (e.g., Azure, M365, or Modern Desktop)
- Bachelor's degree in information technology, Computer Science, Business, or related field
Benefits & Culture
- Competitive base salary: $100,000-140,000 + uncapped commissions and performance incentives
- Comprehensive benefits package medical, dental, vision, and retirement plan
- Professional development support: company-sponsored certifications, technical training, and mentorship
- Career growth opportunities into senior, leadership, or specialist roles
- Collaborative, entrepreneurial, and mission-driven team culture
If you are a sales-minded IT professional with MSP experience and the drive to grow a territory alongside a dynamic team of sales representatives, we want to hear from you.
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What We Do
At Pacific Office Automation (POA), we take pride in being a privately held office technology and managed services provider headquartered in Beaverton, Oregon. Since our founding in 1976 by Terry Newsom, we have grown from a small photocopier business into the largest independent office equipment dealer in the United States. Today, we generate approximately $491 million in annual revenue and serve over 40,000 businesses across the western U.S. with a team of about 1,400 employees across 30+ regional offices in Oregon, Washington, California, Utah, Colorado, Arizona, Texas, Nevada, New Mexico, and Idaho. At our core, we offer a broad array of services focused on streamlining workplace operations. These include the sales and leasing of office equipment such as multifunction printers, copiers, fax machines, VoIP phone systems, and mailing equipment. We proudly partner with industry-leading hardware brands including Canon, Ricoh, Konica Minolta, Sharp, HP, and Lexmark to deliver customized solutions to our clients. Our Managed Print Services (MPS) form a cornerstone of our business, allowing customers to outsource print operations for greater efficiency, supply monitoring, device maintenance, and overall workflow optimization. Beyond print services, we have expanded into managed IT services and unified communications. We offer cloud-managed infrastructure, cybersecurity, network management, VoIP phone systems, and digital document management tools. These services are especially valued in sectors that demand high security and compliance, such as healthcare, legal, education, and government. Our IT division also integrates video surveillance systems and supports facilities management with services like EV charging station installations. Our service model emphasizes a strong local presence and fast response times. Each regional branch operates semi-autonomously, staffed with technical experts, account managers, and support personnel trained to resolve customer issues quickly. This decentralized approach enables us to maintain consistent service and support across our large geographic footprint. Our corporate motto, "Problem Solved," reflects our proactive, client-focused philosophy.
Why Work With Us
We’re unique because we offer end-to-end tech solutions under one roof. Our local ownership, rapid growth, and “Problem Solved” mindset create a rare mix of stability, innovation, and autonomy. You’ll grow your skills, make a real impact, be supported every step of the way—and build a lasting career you’re proud of.
