IT Solutions Apprentice

Posted 2 Days Ago
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Ampthill, Bedfordshire, England, GBR
In-Office
21K-21K Annually
Entry level
Aerospace • Security • Cybersecurity • Industrial
The Role
Provides end-user desktop and IT support for systems, telephones, mobile devices, printers, and hardware. Assists with service desk incidents, asset tracking, software and hardware refresh projects, iOS device deployment, and software vulnerability management. The apprentice will complete a Level 3 Information Communication Technician apprenticeship and may travel to other UK sites.
Summary Generated by Built In
About the role

IT Solutions Apprentice

March 2027 starter

Permanent, Salary: £20,873 + Excellent Benefits,

Working Pattern: 37.5 hours per week | 4 day working week Monday to Thursday

Location: Ampthill


This exciting opportunity for a Desktop Support Apprentice will be based at the Ampthill location within the IT Function. The IT Function provide UK wide support to all the business areas.
 
This role provides opportunity to complete a Level 3 Information Communication Technician apprenticeship in conjunction with the apprentice provider Impact Futures. 

Enterprise Business Services (EBS) consists of LMUK IT Services, Payroll, ESH, HR and Finance functions.  With employees  located throughout the UK, EBS provides UK wide support to the LMUK business areas.
This exciting opportunity for a Desktop Support Apprentice will be based in Havant within the IT Function.
 
This role provides opportunity to complete a Level 3 Information Communication Technician apprenticeship in conjunction with the apprentice provider Impact Futures. 


Roles and responsibilities

•    Assist with the day-to-day technical support for end-users of client systems, VOIP telephones, smartphones, tablets, printers and computer hardware

•    Assist with incidents & requests using Service Desk ticket management system.
•    Assist with maintaining the asset tracking system when required
•    Participate in project work as required such as software and hardware refresh programmes
•    Help deploy, maintain and support iOS devices
•    Assist with software vulnerability management
•    Possible travel to support other sites within the UK

Basic Qualifications

     Required skills, qualifications and experience
•    GCSE or equivalent in English, Maths and IT
•    Ability to demonstrate customer service skills
•    Interest in end user IT support
•    Self-starter with willingness to learn from colleagues
•    Must be a good team player and able to use own initiative
•    Must have good problem determination skills
•    Communication skills – both written and verbal

Skills Required

  • GCSE or equivalent in English, Maths, and IT
  • Customer service skills
  • Interest in end-user IT support
  • Willingness to learn from colleagues
  • Ability to work effectively in a team and use own initiative
  • Good problem determination skills
  • Good written and verbal communication skills

Lockheed Martin Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Lockheed Martin and has not been reviewed or approved by Lockheed Martin.

  • Retirement Support — Retirement benefits are described as a standout element, with a strong 401(k) program and options like an employee stock purchase plan. Feedback suggests these features meaningfully enhance total compensation and long‑term financial security.
  • Healthcare Strength — Healthcare coverage is portrayed as comprehensive from day one, with multiple plan options, mental health resources, and virtual care. Wellness supports such as on‑site services and preventive programs are also highlighted.
  • Flexible Benefits — Work arrangements often include compressed schedules and telework, contributing to a favorable work‑life balance. Feedback suggests this flexibility is a key reason many view the overall package positively.

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The Company
HQ: Bethesda, MD
108,588 Employees
Year Founded: 1912

What We Do

Customer Focus, Innovation and Purpose are Built Into Everything We Do. Lockheed Martin. Your Mission is Ours ™. Headquartered in Bethesda, Maryland, Lockheed Martin is a global security and aerospace company principally engaged in the research, design, development, manufacture, integration and sustainment of advanced technology systems, products and services.

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