IT Solution Engineer - Oracle Order Management

Job Summary:

Provides comprehensive application functionality, configuration and support expertise for application software solutions; works with business analysts, architects, technical experts and software vendors on the solution requirements, design, configuration, functionality gap resolution, implementation, support, maintenance and enhancement of the applications.

Key Responsibilities:

Analyzes and evaluates application functionality and provides recommendations to increase utilization of standard application functionality to improve business processes and capabilities Determines and documents optimum application setup and configuration to meet functional requirements and specifications; configures and verifies application setup and configuration Develops expertise in emerging application and solution trends and functionality; provides functional recommendations for assigned applications and systems. Conducts analysis of potential application solutions, identifies and recommends solutions to address functionality gaps in the application. Develops and maintains strong relationships with relevant vendors; works with vendors to improve application functionality and resolve functionality issues Partners with process owners, business analysts, systems analysts and architects to gather, document and review functional, architecture and technical requirements and define application functional designs. Serves as subject matter expert and point of contact on content, processes, procedures and functionality associated with assigned applications for projects and application support (as needed). Creates and manages functional specifications for a given project from which programs and configurations will be applied to create the program, application, or complete solution

Responsibilities

Competencies: 

Business insight - Applying knowledge of business and the marketplace to advance the organization’s goals. 
Customer focus - Building strong customer relationships and delivering customer-centric solutions. 
Global perspective - Taking a broad view when approaching issues, using a global lens. 
Manages complexity - Making sense of complex, high quantity, and sometimes contradictory information to effectively solve problems. 
Manages conflict - Handling conflict situations effectively, with a minimum of noise. 
Optimizes work processes - Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement. 
Tech savvy - Anticipating and adopting innovations in business-building digital and technology applications. 
Solution Configuration - Configures, creates and tests a solution for commercial off-the-shelf (COTS) applications using industry standards and tools, version control, and build and test automation to meet business, technical, security, governance and compliance requirements. 
Solution Design - Creates and defines the solution design complete with instrumentation and measurement, using industry standards and tools, version control, and build and test automation to synthesize diagrams, models and documentation in order to build a solution that meets buildability, business, technical, security, governance and compliance requirements. 
Solution Functional Fit Analysis - Composes and decomposes a system into its component parts using procedures, tools and work aides for the purpose of studying how well the component parts were designed, purchased and configured to interact holistically to meet business, technical, security, governance and compliance requirements. 
Solution Modeling - Creates, designs and formulates models, diagrams and documentation using industry standards, tools, version control, and build and test automation to meet business, technical, security, governance and compliance requirements. 
Solution Validation Testing - Validates a configuration item change or solution using the Function's defined best practices, including the Systems Development Life Cycle (SDLC) standards, tools and metrics, to ensure that it works as designed and meets customer requirements. 
Values differences - Recognizing the value that different perspectives and cultures bring to an organization. 
Education, Licenses, Certifications: 
College, university, or equivalent degree in Computer Science, Information Technology, Business, or related subject, or relevant equivalent experience required. This position may require licensing for compliance with export controls or sanctions regulations. 
Experience: 
Overall experience of 7 to 10 years along with 3-5 years of relevant experience required.

Qualifications

Main Activities:

1. Evaluates Oracle EBS Order Management suite of modules' functionality and provides solution recommendations to improve business processes, capabilities, and deliver proven value to Cummins
2. Serves as a subject matter expert and point of contact on content, processes, procedures, and functionality associated with Oracle Order Management suite of modules.
   • Primary Modules: Order Management, Advanced Pricing, Shipping Execution, Release Management and E-Commerce Gateway
   • Secondary Modules: iStore, Order Information Portal, Inventory, Quality, Bill of Materials and Costing
3. Partners with process owners, stakeholders and enterprise architects to gather, document and review functional, architecture and technical requirements
4. Define optimum application setup, high-level and detailed technical solution designs
5. Configure and verify EBS Modules to meet order to cash requirements and specifications
6. Design and oversee the development of integration customizations, workflows, and extensions
7. Work on the Analytics platform (built using Snowflake and Power BI) for dashboards and metrics

Education, Experience, Certification:

• Degree in IT or related field. 
• Fluent in English.
• 3-5 years of solid Experience in Oracle Order Management (EBS &/or Fusion) implementations (Advanced Pricing, Release Management and other EBS modules are highly beneficial) with at least one end to end implementation experience
• Certification in Oracle Order Management (EBS or Fusion) is highly beneficial
• Certification in Oracle Advanced Supply Chain Planning is nice to have
• Robust of system analysis and design experience is required.  This should include the creation of functional requirements for enterprise-level business application solutions involving multi-tier client/server, database, or web-based applications.
• Experience in the full software development lifecycle process.
• Experiencing delivering solutions via AGILE methodologies is preferred.
• Functional domain knowledge should include order management (order-to-cash) software applications and along with technical domain knowledge.
  Note: Please note this is a weekly rotational shift role with the shift timings of - 1 pm to 10 pm IST,3 pm to 12 am IST.

About UsCummins is an equal opportunity employer. Our policy is to provide equal employment opportunities to all qualified persons without regard to race, sex, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity, or other status protected by law.