IT Site Support Analyst

Posted 3 Days Ago
Be an Early Applicant
Sandy Springs, SC, USA
In-Office
Junior
Automotive • Retail
The Role
The IT Site Support Analyst manages IT systems, supports internal customers, leads projects, ensures network access, and interfaces with business power users.
Summary Generated by Built In
IT Site Support Analyst

Build a Career That Matters with One of the World’s Most Respected Employers!

- - - - - - - - - - - -

This opportunity is in Anderson, SC a vibrant growing city less than an hour from Greenville and about 10 miles from Clemson University. As the largest rubber manufacturing plant in the world with 800+ employees, our plant produces rubber, metallic and textile tissues, as well as other technologies for all types and sizes of tires, including passenger car, light and heavy truck, mining and aircraft tires. Every single Michelin tire manufactured in North America contains a product manufactured at our Anderson plant! Our campus features amenities including a cafeteria, company gym, credit union, and health center. We are driven to inspire our team to achieve both long-term career and personal goals. Family, teamwork, and commitment to our customers are at the center of our culture. Come join our team today!

THE OPPORTUNITY

Michelin has an immediate opening for an IT Support Analyst. In this role the ideal candidate will be very responsive to internal customers ensuring the availability of IT systems within the facility so that all departments have access to the information and tools that they need to effectively perform their responsibilities. Michelin’s purpose is to support everyone’s right to move freely to find their better way forward. If respect for people, teamwork and trust are some values you live by you should consider joining us, the Worldwide leader in Tires!

WHAT WILL YOU DO

  • Lead IT project management while ensuring service level and user satisfaction
  • Provide site layer 1 IT telephony infrastructure management and audiovisual (AV) management
  • Provide support for site IT network access layer Management
  • Provide leadership for BT network Switch modifications
  • Act as primary interface between Information Systems (IS) and application’s business power users/owners.

WHAT WILL YOU BRING

  • IT project management experience.
  • Prior experience in supporting Information Systems (IS) operations in a manufacturing environment is preferred.
  • Willingness to provide on-call support or deployment work outside of normal work hours and weekends, as needed.
  • Effective interpersonal skills with proven ability to work with others to gather requirements and translate them into relevant functional specifications.
  • Ability to work autonomously with minimal guidance.
  • Effective problem-solving skills to analyze, find the root cause, and implement solutions to eliminate/reduce the risk of the problem happening again.
  • Effective analytical skills to objectively examine data, recognize patterns, and make connections between seemingly unrelated ideas or concepts.
  • Demonstrated daily agile and lean practices.
  • Proven attention to detail and data accuracy in previous work.

#LI-HIRINGMICHELIN  #LI-SB1

Ready to Shape the Future of Innovation?

Michelin is building a world-leading manufacturer of life-changing composites and experiences. Pioneering engineered materials for more than 130 years, Michelin is uniquely positioned to make decisive contributions to human progress and a more sustainable world. Drawing on its deep know-how in polymer composite materials, Michelin is constantly innovating to manufacture high-quality tires and components for critical applications in demanding fields as varied as mobility, construction, aeronautics, low-carbon energies and healthcare.

The care placed in its products and deep customer knowledge inspire Michelin to offer the finest experiences. This spans from providing data- and AI-based connected solutions for professional fleets to recommending outstanding restaurants and hotels curated by the MICHELIN Guide.

Why Michelin?

  • Career Growth: Personalized development plans, mentorship, and cross-functional opportunities. Unique career paths and opportunities for advancement.

  • Inclusive Culture: Thrive in a diverse, supportive environment where your competencies, contributions and behaviors are recognized. Option to join one of our Connected Communities.

  • Innovation-Driven: Work on projects that matter—from sustainable materials to digital transformation.

  • Community Impact: Be part of a company that does what's right. We use sustainable business practices while balancing the needs of our customers and communities.

Michelin provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, or other non-merit-based factors. Consistent with these obligations, Michelin also provides reasonable accommodations to employees and applicants with disabilities and for sincerely held religious beliefs. If you need accommodation for any part of the employment process because of a disability, please contact us at [email protected].

This position is not available for immigration sponsorship.

We build the future with people like you. Begin your career with Michelin today!

Skills Required

  • IT project management experience
  • Prior experience in supporting Information Systems (IS) operations in a manufacturing environment
  • Willingness to provide on-call support or deployment work outside of normal work hours and weekends
  • Effective interpersonal skills
  • Ability to work autonomously with minimal guidance
  • Effective problem-solving skills
  • Effective analytical skills
  • Proven attention to detail and data accuracy in previous work

Michelin Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Michelin and has not been reviewed or approved by Michelin.

  • Healthcare Strength Healthcare access is described as broad, including medical, prescription, dental, mental/behavioral health support, and disability and life insurance coverage. Global baseline protections also emphasize healthcare coverage for employees and families.
  • Retirement Support Retirement support is characterized as strong, with a 401(k) plus additional retirement components referenced alongside profit sharing in the overall package. Financial benefits are framed as a meaningful part of total rewards beyond base salary.
  • Parental & Family Support Parental and family support is positioned as a notable strength through global minimum paid maternity/adoption and paternity/adoption leave, plus survivor benefits tied to salary and education support for children. Additional family-oriented benefits such as adoption assistance are also included in the package.

Michelin Insights

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The Company
HQ: Greenville, SC
111,200 Employees
Year Founded: 1889

What We Do

Michelin, the leading tire company, is dedicated to sustainably improving the mobility of goods and people by manufacturing and marketing tires and services for every type of vehicle, including airplanes, automobiles, bicycles/motorcycles, earthmovers, farm equipment and trucks. It also offers digital mobility support services and publishes travel guides, hotel and restaurant guides, maps and road atlases. Headquartered in Clermont-Ferrand, France, Michelin is present in more than 170 countries, has 111,200 employees and operates 67 production plants in 17 different countries. Michelin has a Technology Center in charge of research and development, with operations in Europe, North America and Asia. In short, whether you look at our mission, our products or our people, Michelin is a company that truly helps you to move forward....

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