ServiceMax Data Developer
Johnson Controls is searching for a ServiceMax Data Developer to design, develop, and manage data integration and development processes between ServiceMax, Salesforce, and other enterprise systems. In this role, you will lead the development of data pipelines, integrate field service data, and ensure that the data infrastructure supports the needs of business stakeholders. You will work closely with cross-functional teams, including data analysts, engineers, and business users, to ensure seamless and effective data workflows for field service management.
What you do
Lead the design of data flows between ServiceMax, Salesforce, ERP, and other enterprise applications.
Build data pipelines to support real-time and batch data processing for reporting and analytics.
Optimize and scale data workflows to handle large volumes of field service data while ensuring performance and data accuracy.
Design and implement the data architecture for ServiceMax, ensuring data consistency, accuracy, and quality across systems.
Work with cross-functional teams to define data models, sources, and transformations that support field service operations and reporting needs.
Manage and oversee the data integration process, ensuring that data from various sources is cleansed, transformed, and loaded correctly into the system.
Ensure compliance with data governance, privacy, and security standards.
How will you do it
Develop DB scripts to support specific Salesforce/ServiceMax data migration activities to meet business requirements.
Collaborate with business stakeholders to understand data needs and provide technical solutions to enhance data quality in the ServiceMax platform.
Implement data validation processes and ensure data integrity throughout the lifecycle of ServiceMax deployments.
Work closely with ServiceMax administrators, developers, and data analysts to align data systems with business objectives.
Coordinate with IT and business teams to troubleshoot data-related issues and implement fixes in a timely manner.
Monitor the performance of data workflows and integrations, proactively identifying bottlenecks or issues.
Continuously optimize data processes to ensure fast, reliable access to field service data for reporting and analytics purposes.
What we look for
Required:
Bachelor’s degree in computer science, Information Systems, Engineering, or a related field.
5+ years of experience in data activities, with a focus on Salesforce and/or ServiceMax platform.
Strong experience with data integration tools (e.g., Informatica, DM Amp, Snowflake. BI tools) and APIs for connecting different systems.
Strong Experience with SQL and working with relational databases (e.g., MySQL, SQL Server).
Strong knowledge of data transformation, cleansing, and validation processes
Understanding of ServiceMax modules and how they integrate with Salesforce and other enterprise systems is a plus.
Preferred:
Proficiency in programming languages like SQL along with data modelling, ETL processes
Familiarity with field service management KPIs and operational reporting needs.
Experience with advanced data processing technologies (e.g., Hadoop, Spark) or machine learning integration is a plus.
Knowledge of Agile/Scrum methodologies and tools (e.g., Jira, Confluence).
Any certification related to MySQL/Oracle
Salesforce/ServiceMax Certified Administrator is an added advantage
Skills Required
- Bachelor's degree in computer science, Information Systems, Engineering, or a related field
- 5+ years of experience in data activities, focused on Salesforce and/or ServiceMax
- Experience with data integration tools such as Informatica, DM Amp, Snowflake, or BI tools
- Experience with APIs for connecting different systems
- Strong SQL experience and experience with relational databases such as MySQL or SQL Server
- Knowledge of data transformation, cleansing, and validation processes
- Understanding of ServiceMax modules and integration with Salesforce and other enterprise systems
- Proficiency in SQL, data modeling, and ETL processes
- Familiarity with field service management KPIs and operational reporting
- Experience with Hadoop, Spark, or machine learning integration
- Knowledge of Agile/Scrum methodologies and Jira or Confluence
- MySQL or Oracle certification
- Salesforce or ServiceMax Certified Administrator certification
Johnson Controls Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Johnson Controls and has not been reviewed or approved by Johnson Controls.
-
Retirement Support — Retirement support is positioned as a meaningful part of the package through employer 401(k) matching, repeatedly framed as a strong pillar of the overall rewards mix. The matching contribution is described with specific match levels in multiple places, reinforcing perceived value for long-term saving.
-
Leave & Time Off Breadth — Time off is presented as comparatively robust, with multiple paid holiday categories, vacation time, and sick time described as generous or “amazing” in places. Paid time off breadth appears to be a consistent contributor to total rewards attractiveness beyond base pay.
-
Flexible Benefits — Benefits are described as broad and customizable, spanning standard medical/dental/vision plus optional add-ons like pet insurance, identity protection, and legal support. Tuition reimbursement is repeatedly highlighted as a high-value option supporting professional development.
Johnson Controls Insights
What We Do
At Johnson Controls, we transform the environments where people live, work, learn and play. From optimizing building performance to improving safety and enhancing comfort, we drive the outcomes that matter most. Dedicated to protecting the environment, we deliver our promise in industries such as healthcare, education, data centers and manufacturing. With a global team of 100,000 experts in more than 150 countries and over 130 years of innovation, we are the power behind our customers’ mission. Our leading portfolio of building technology and solutions includes some of the most trusted names in the industry, such as Tyco®, York®, Metasys®, Ruskin®, Titus®, Frick®, Penn®, Sabroe®, Simplex®, Ansul® and Grinnell®.
