IT Senior Manager, Wholesale Systems
About us:
vineyard vines is a successful, privately held, American clothing and accessory retailer founded in 1998 on Martha’s Vineyard by brothers, Shep & Ian Murray. With Shep & Ian still at the helm today, vineyard vines operates over 130 retail locations, including mainline and outlet stores, and an e-commerce business. In addition, vineyard vines is also carried in major department stores such as Nordstrom and Bloomingdales as well as numerous specialty boutiques across the US. At vineyard vines we pride ourselves on Shep & Ian’s philosophy that “every day should feel this good” and “if you’re doing what you love, you’ll be successful”.
Now is an exciting time to join vineyard vines. To keep-up with our growing and evolving business needs, we need smart and talented individuals to join our crew to help us to drive the good life!
About the Position:
This position will report to the VP of IT Solutions Delivery and Support. The overall mission for this role is to provide application solution delivery and support services for the IT platforms supporting our Wholesale business. This includes our BlueCherry order management system, our RepSpark on-line shopping and selling platform for Golf and licensing accounts, and our EDI communications with our wholesale customers. This position is also responsible for managing and supporting systems integrations with key upstream and downstream application platforms, including our PLM Data Hub (connected to our Centric PLM system), our omni channel order management system (Manhattan Active Omni), our merchandise management system (Blue Yonder MMS), our warehouse management system (Manhattan Warehouse Management Open System or WMOS), our financial system (Oracle NetSuite) and our enterprise data lake platform (Databricks).
This position interacts with senior business leaders on our Operations and Wholesale teams, our wholesale customers, our technology vendor partners and the vineyard vines technology team. We would prefer this role be based at our HQ location in Stamford, Connecticut. However, we are open to considering candidates who work remotely as long as they are willing to work normal EST hours of business and do occasional travel to HQ (a couple of times per year, as needs and opportunities dicttate).
Solution delivery project work and leadership involving BlueCherry and our EDI platforms will range from 25-50% of the responsibilities, depending upon business circumstances. On-going operational support responsibilities will range from 50-75% of the responsibilities.
Key Responsibilities:
BlueCherry:
- Troubleshoot EDI errors in the transaction Maintenance
- Troubleshoot MMS PO and PO receipt errors in the transaction Maintenance
- Resubmit ASNs and Invoices when requested or if there are any known failures
- Support Wholesale and Wholesale Ops with BC related issues
- Maintain EDI Customer set ups
- Maintain Scheduled Jobs
- Create reports in Report Builder
- Maintain Ship Vias
- Add/Disable users
- Add menu access for users
- Troubleshoot any missing 940 or 945s
- Run WMS and BC shipped order comparison
- Help Wholesale Ops with Manual EDI or Returns Loads
- Resubmit 832s to GXS when necessary
- Review any ASN chargebacks from Finance
- Support Integrations to with NuOrder, MMS and Warehouse Management
- Lead MRP and VMI Initiatives
EDI operations:
- Troubleshoot any EDI Errors in Envision EDI Translator
- Troubleshoot any FTP Errors in Lexicom FTP
- Maintain EDI Trading Partner set ups
- Monitor EDI transmission failures
- Resubmit failed EDI Transactions
- Maintain Inovisworks (Inovis/Opentext) EDI mailbox and catalog
Commerce Hub/Rithum operations for department stores:
- Troubleshoot any EDI import/export errors
- Support Wholesale Ops with any portal or interface issues
RepSpark:
- Support Users with troubleshooting ordering issues
- Support backend APIs to Blue Cherry
What you Bring:
- B.A. or B.S. degree
- More than 7 years of professional experience
- 5+ years of experience in IT application solution delivery & support
- 2+ years of hands on experience with Blue Cherry
- Strong understanding of EDI transactions and workflows (850, 856, 810, 940/945, etc.)
- Experience with integration tools (FTP, APIs, middleware platforms)
- Strong troubleshooting and analytical skills
- Ability to manage multiple priorities in a dynamic, fast-paced environment
- Excellent communication and collaboration skills
- Experience in the apparel industry, with a particular preference for wholesale experience
- Familiarity with EDI platforms such as OpenText, Inovis, or similar
- SQL and advanced Excel skills
Every-day will feel this good because:
- We have a fun entrepreneurial culture filled with truly “good” people
- We have multiple company outings as we believe spending time with the crew outside of work is part of the good life
- We offer a generous employee discount so you can rep our lifestyle on-and-off the boat
- We offer a competitive salary package, 401-K, commuter benefits, and paid-family leave
- We’ll invest in your career. Our company is continuing to grow and we’ll give you the opportunity to do the same. You’ll have access to a number of professional development opportunities so that you can keep up with the company’s evolving needs.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Skills Required
- B.A. or B.S. degree
- More than 7 years of professional experience
- 5+ years of experience in IT application solution delivery & support
- 2+ years of hands on experience with Blue Cherry
- Strong understanding of EDI transactions and workflows
- Experience with integration tools (FTP, APIs, middleware platforms)
- Strong troubleshooting and analytical skills
- Ability to manage multiple priorities in a dynamic environment
- Excellent communication and collaboration skills
- Experience in the apparel industry, with preference for wholesale
- Familiarity with EDI platforms such as OpenText, Inovis, or similar
- SQL and advanced Excel skills
What We Do
vineyard vines is a highly successful, privately held, American clothing and accessory retailer founded in 1998 on Martha’s Vineyard by brothers, Shep & Ian Murray. With Shep & Ian still at the helm today, vineyard vines has experienced exponential year over year growth and now operates over 100 retail locations including an outlet division, a successful e-commerce business, domestic distribution center, and expanding corporate headquarters. In addition, vineyard vines is also carried in major department stores such as Nordstrom and Bloomingdales as well as numerous specialty boutiques across the US. At vineyard vines we pride ourselves on Shep & Ian’s philosophy that “every day should feel this good” and “if you’re doing what you love, you’ll be successful”. Now is an exciting time to join vineyard vines. In order to keep-up with our growing and evolving business needs, we need smart and talented individuals to join our crew and help us to drive the good life! vineyard vines was founded on a state of mind that "Every day should feel this good." This state of mind is something that all people experience at some point. Those moments are different for all of us, but they are important because they're uniquely ours. EDSFTG is at the core of our culture and allows us to celebrate the differences that tie us together. These different backgrounds are what make us stronger as a team, and it is why we are passionate about creating an inclusive and welcoming workplace where every team member can bring their true self to work. We are committed to building a diverse Team across all channels, departments, and stores within our community. Won't you join us and share your EDSFTG moment?
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