IT Security Analyst 3 - Endpoint Engineer (Software/Patch) - hybrid Richmond, VA
The State Corporation Commission (SCC) is seeking an Endpoint Engineer to support enterprise software and patch deployment activities. This role is responsible for reviewing endpoint vulnerability metrics and executing remediation through targeted software and patch deployments. The engineer will troubleshoot deployment failures, patching issues, and configuration problems, providing detailed root‑cause analysis and corrective actions. Additionally, the position contributes to maintaining a secure, compliant, and reliable endpoint environment across the organization.
Responsibilities Include:
• Engineer, modify, package, and deploy commercial off‑the‑shelf (COTS) software across enterprise endpoint environments.
• Develop and maintain deployment packages using tools such as Microsoft Intune, Endpoint Configuration Manager (MECM/SCCM) or similar endpoint management platforms.
• Perform compatibility testing and configuration adjustments to ensure reliable software installation and operation across diverse device profiles.
• Automate software deployment workflows to improve efficiency, consistency, and scalability.
• Collaborate with application owners and security teams to evaluate software update requirements, dependencies, and risks.
• Support enterprise patch management processes, including testing, scheduling, deploying, and validating OS and third‑party updates.
• Monitor vulnerability reports from tools such as Rapid7, Qualys, Tenable, Defender for Endpoint, etc., and assist in prioritizing and remediating endpoint-related risks.
• Troubleshoot deployment failures, patching issues, and endpoint configuration problems, providing root-cause analysis and corrective actions.
• Maintain documentation for packaging standards, deployment procedures, endpoint baselines, and change management activities.
• Implement and enforce endpoint hardening policies, compliance settings, and configuration baselines.
• Partner with infrastructure, security, and service desk teams to ensure high endpoint reliability, security posture, and user satisfaction.
• Continuously evaluate new technologies, updates, and automation opportunities to optimize endpoint management operations.
Requirements
Required
4
Years
Required
4
Years
Required
4
Years
Required
4
Years
Required
4
Years
Required
4
Years
Required
4
Years
Required
4
Years
Required
4
Years
Desired
4
Years
Desired
4
Years
Desired
4
Years
Desired
4
Years
Desired
4
Years
Skills Required
- Four years of experience with Windows 11 operating systems and monthly or annual updates
- Four years of experience with Microsoft Office 365 applications and monthly updates
- Four years of experience using an endpoint management system
- Four years of experience using a workstation imaging solution
- Four years of experience using a service management ticketing system
- Four years of proven analytical and problem-solving abilities
- Four years of excellent verbal and written communication skills
- Four years of ability to work independently with minimal direction and collaboratively as part of a team
- Four years of ability to work effectively with end users, technical staff, and senior staff while providing exceptional customer service
- Four years of experience with Microsoft Intune and Autopilot
- Four years of experience with Microsoft Graph API
- Four years of experience with PatchMyPC
- Four years of experience with ServiceNow
- Four years of experience with PowerShell
What We Do
Novalink Solutions LLC is a global consulting, engineering, and AI product development company specializing in information technology and telecommunications. They provide AI-powered products, automation platforms, intelligent workflow systems, IT consulting, managed engineering, and staff augmentation services.
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