The IT Quality Tech Lead Analyst is a strategic professional who stays abreast of developments within own field and contributes to directional strategy by considering their application in own job and the business. > Microservices Architecture, Basic knowledge of Investment domain, Integration Patterns across multiple technology platforms. Recognized technical authority for an area within the business. Requires basic commercial awareness. There are typically multiple people within the business that provide the same level of subject matter expertise. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Significant impact on the area through complex deliverables. Provides advice and counsel related to the technology or operations of the business. Work impacts an entire area, which eventually affects the overall performance and effectiveness of the sub-function/job family.
Responsibilities:
- Performs functional, automation and regression testing and all Initiatives related to User Acceptance Testing (UAT) process and product rollout into production. The specialists will also work with technology project managers, UAT professionals and users to design and implement appropriate scripts/plans for an application testing strategy/approach.
- Microservices Architecture, Basic knowledge of Investment domain, Integration Patterns across multiple technology platforms.
- Conducts a broad range of complex process monitoring, product evaluation and audit assignments.
- Follows industry quality trends; applies to current environment as appropriate. Interacts with various levels of management; communicates technology level process changes.
- Ensures project standards and procedures exist, are fully / clearly documented and followed throughout the software development life cycle.
- Monitors products for conformance to standards; monitors processes for conformance to procedures; identifies risks; ensures annual organizational reviews of standards and procedures are conducted.
- Documents findings and performs root cause analyses. Recommends solutions and improvements to existing standards and procedures; collaborates with other areas in technology to develop new standards and procedures.
- Ensures all corrective actions are assigned, documented and completed.
- Verifies traceability in project work products.
- Gathers, maintains and reports on quality metrics.
- Acts as advisor and mentor for junior members of the team.
- Analyze requirements and Execute tests, document testing requirements and processes for all applications to ensure QA policies and standards are met.
- Performs other duties and functions as assigned.
- Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
Qualifications:
- 6-10 years of relevant experience. Ability to work independently or within groups on projects assigned
- Requires in-depth knowledge, understanding and analytical thought. Exhibits comprehensive knowledge of several areas within IT Quality and has a good understanding of the industry.
- Strong understanding of processes. In depth understanding of the Systems Development Lifecycle and solid experience in several phases of systems development, preferably in testing program management. Must demonstrate confidence in their abilities
- Past Experience in Investments-wealth management domains implementation.
Education:
- Bachelor’s/University degree, Master’s degree preferred
- Interfaces with the business/client in terms of defining the requirements of the effort as well as its applicable resources.
- Interfaces with vendors to assess their technology and to guide their product roadmap based on Citi requirements.
- Executes the architectural vision for all IT systems through major, complex IT architecture projects; ensures that architecture conforms to enterprise blueprints.
- Develops technology road maps, while keeping up to date with emerging technologies, and recommends business directions based on these technologies.
- Provides technical leadership and is responsible for developing components of, or the overall systems design.
- Translates complex business problems into sound technical solutions.
- Exhibits in depth understanding of concepts and procedures within architecture and has basic knowledge of those elements in other areas.
- Has in depth understanding of how architecture integrates within technology and has commercial awareness.
- Requires evaluative judgment based on analysis of factual information in complicated or novel situations; uses multiple sources of information.
- Impacts the area through delivery of end results and contributions to planning, finances/ budget formulation of policies.
- Influences and negotiates with senior leaders (across functions); may communicate and negotiate with external parties.
------------------------------------------------------
Job Family Group: Technology------------------------------------------------------
Job Family:Technology Quality------------------------------------------------------
Time Type:Full time------------------------------------------------------
Primary Location:Irving Texas United States------------------------------------------------------
Primary Location Full Time Salary Range:$114,720.00 - $172,080.00
In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.
------------------------------------------------------
Most Relevant Skills Please see the requirements listed above.------------------------------------------------------
Other Relevant Skills For complementary skills, please see above and/or contact the recruiter.------------------------------------------------------
Anticipated Posting Close Date:May 28, 2026------------------------------------------------------
Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
View Citi’s EEO Policy Statement and the Know Your Rights poster.
Skills Required
- 6-10 years of relevant experience
- In-depth knowledge of IT Quality
- Strong understanding of Systems Development Lifecycle
- Experience in Investments-wealth management domains
- Bachelor's degree, Master's degree preferred
Citi Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Citi and has not been reviewed or approved by Citi.
-
Healthcare Strength — Benefits coverage is positioned as comprehensive, including health, dental, and vision insurance plus on-site clinics, prescription drug support, and disability coverage. Family-building support such as fertility assistance is described as a notable differentiator within the overall package.
-
Retirement Support — Retirement benefits are framed as strong, highlighted by a 401(k) with matching and additional plan options like a Roth 401(k). Financial support is reinforced through discounts and broader financial guidance resources tied to the benefits ecosystem.
-
Wellbeing & Lifestyle Benefits — Wellbeing support extends beyond insurance through programs like an Employee Assistance Program, counseling/legal resources, and gym or wellness reimbursement. These offerings increase the perceived total rewards value even when cash compensation sentiment varies by role.
Citi Insights
What We Do
Citi's mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. Our core activities are safeguarding assets, lending money, making payments and accessing the capital markets on behalf of our clients. We have 200 years of experience helping our clients meet the world's toughest challenges and embrace its greatest opportunities. We are Citi, the global bank – an institution connecting millions of people across hundreds of countries and cities.
