We are seeking a IT Quality Assurance Analyst to join our team at Independent Living Systems (ILS). ILS, along with its affiliated health plans known as Florida Community Care and Florida Complete Care, is committed to promoting a higher quality of life and maximizing independence for all vulnerable populations.
About the Role:
The IT Quality Assurance Analyst plays a critical role in ensuring the delivery of high-quality software products and IT solutions that meet or exceed organizational standards and customer expectations. This position involves designing, developing, and executing comprehensive test plans and cases to identify defects and verify functionality across various platforms and environments. The analyst collaborates closely with development teams, project managers, and business stakeholders to understand requirements and translate them into effective testing strategies. By rigorously analyzing system performance and usability, the role helps mitigate risks and improve overall product reliability and user satisfaction. Ultimately, the IT Quality Assurance Analyst contributes to continuous improvement initiatives that enhance software quality and operational efficiency within the organization.
Minimum Qualifications:
- Bachelor’s degree in Computer Science, Information Technology, or a related field.
- Proven experience in software quality assurance or testing roles, preferably within IT environments.
- Strong understanding of software development life cycle (SDLC) and quality assurance methodologies.
- Experience with test management tools and defect tracking systems.
- Excellent analytical, problem-solving, and communication skills.
- Relevant experience may substitute for the educational requirement on a year-for-year basis.
Preferred Qualifications:
- Master's degree in Computer Science, Information Technology, or a related field.
- Professional certifications such as ISTQB Certified Tester or equivalent.
- Experience with automated testing tools such as Katalon Studio, or Selenium, JUnit, or similar frameworks.
- Familiarity with Agile and DevOps methodologies.
- Knowledge of programming or scripting languages to support test automation.
- Experience working in regulated industries or with compliance standards.
Responsibilities:
- Develop, document, and execute detailed test plans, test cases, and test scripts based on business requirements and technical specifications.
- Perform manual and automated testing to identify software defects, inconsistencies, and usability issues across multiple platforms and environments.
- Collaborate with software developers, business analysts, and project managers to clarify requirements, report defects, and verify fixes.
- Analyze test results, generate comprehensive reports, and communicate findings to relevant stakeholders to support informed decision-making.
- Participate in continuous improvement efforts by recommending process enhancements, tools, and best practices to optimize quality assurance activities.
Skills Required
- Bachelor's degree in Computer Science, Information Technology, or related field
- Proven experience in software quality assurance or testing roles
- Strong understanding of software development life cycle (SDLC) and quality assurance methodologies
- Experience with test management tools and defect tracking systems
- Excellent analytical, problem-solving, and communication skills
- Relevant experience may substitute for the educational requirement on a year-for-year basis
- Master's degree in Computer Science, Information Technology, or related field
- Professional certifications such as ISTQB Certified Tester or equivalent
- Experience with automated testing tools such as Katalon Studio, Selenium, JUnit, or similar frameworks
- Familiarity with Agile and DevOps methodologies
- Knowledge of programming or scripting languages to support test automation
- Experience working in regulated industries or with compliance standards
What We Do
Independent Living Systems, LLC, offers a comprehensive range of clinical and third-party administrative services to managed care organizations and providers that serve high-cost, complex member populations in the Medicare, Medicaid and Dual-Eligible Market. Independent Living Systems has been an industry leader in managing home and community-based programs for over 16 years. Leveraging ILS’ award winning technology platform, ILS provides assistance beyond the clinical realm at every stage of care from hospitalization to the treatment of chronic illnesses to personalized care management including nutritional support. As one of the country’s leading providers of Nutritional Support Services and medically tailored meals, ILS provides nutrition counseling and home delivered meals for individuals transitioning from acute settings to the home as well as for those combatting the effects of one or more chronic diseases. In partnership with health plans, providers, hospitals, and pharmaceutical and medical device companies, ILS provides solutions aimed at improving health outcomes while rebalancing costs. ILS’ suite of products and services include: MLTSS - Managed Long-Term Services Supports Suite of solutions including assessments, care management, and coordination of home and community-based services, care planning, and back-office support CCM - Comprehensive Care Management A streamlined solution for ongoing care management and care optimization targeted towards special needs populations and special needs plans Meals and Nutrition One of the nation’s largest nutritional providers delivering consistent, high-quality therapeutic meals to elderly and at-risk populations TPA – Third Party Administration A fully integrated business and technology offering to support all administrative and financial reporting requirements of health plans and risk bearing entities MSO – Management Services Organization Population and provider-based interventions to address utilization and monitor unit costs of services For more information please contact us via email at [email protected].
